Windows 10: I cannot repair my internal hard drive and I need my files, what do I do? (Win 10)

Hello,


My laptop went to blue screen and it requested I put in the disk to repair it. It will not boot passed that now. After researching what to do I downloaded Windows 10 onto a memory stick and began trying the different options that was available to me that would allow me to access my files to back them up or keep them safe whilst I repair the drive. Nothing worked. I have since learned that I would need to create an 'image' myself but I didn't have knowledge of this before the problem occurred.


In addition to the options I have on the memory stick, I have used a Sata cable and connected my hard drive externally to a PC but after 4 days found it was pointless. I think the computer could not cope because it was cheap, 8 years old and running Win 7. However, I could access the hard drive but I could not access the 'users' folder because it kept showing error. The computer crashed when I opted to run the scan and fix feature.


I have finally managed to get the laptop to perform a disk check from CMD but it says that an unspecified error occurred followed by a list of numbers and letters in brackets within stage 4.


I have tried to change the boot command to safe mode but it will not allow me to change it. I was hoping if I could get into safe mode I might be able to copy my files.


Unfortunately, I did not back up my files that is on this laptop prior to this problem (I know lesson definitely learnt) but I really need to try and get a readable copy of my photos and a few documents, the rest I can scrap and start again.


Please please please any advice at this point would be welcomed with regards to fixing the issue and preserving my files or just copying an accessible version of my files and then I can restore windows.

:)

 

recovering files and transferring them to another internal hard drive

Operating System Windows 10 professional version 1607 Build (14393.222)

Operating system is on an internal hard drive (534 GB free of 683 GB)

The computer has 32 GB flash cache.

I think the operating system has become corrupt even though no corruption is found or fixed with scannow or restorehealth.

The computer once had windows 7 professional and it had upgrade/downgrade rights and was upgraded to windows 10 professional.

There is an empty bay for an additional internal hard drive on this computer.

Windows easy transfer was once an option to transfer files from one computer to another but disappeared for windows 10. There is a company selling a product to replace windows easy transfer.

What are the options other than the above to move files from this internal hard drive to another internal hard drive on another computer? Also I had never on my own recovered files on a failed drive. How do you find all of the appropriate files so that
you don't miss important files and how do you not transfer unneeded files that would take up hard drive space?

With the internal hard drive not being found by windows 10 professional in another computer I was unable to move the internal hard drive with the potentially corrupt os into the empty bay of another computer. Now I am considering placing an empty 1 TB internal
hard drive into the empty bay of the computer with the potentially corrupt windows 10 operating system. If this computer recognizes the two internal hard drives how would you move all appropriate files from one drive to the other?

Please indicate how to move files from one drive to another or one computer to another. I don't have a hardware enclosure or a cable that moves files.

Please indicate how to find the appropriate files that need to be moved.

Please indicate how to decide which files not to move.

Please indicate which steps to make before formatting or sanitizing the internal hard drive with the potentially corrupt os.

In addition to the 1Tb internal hard drive that is empty I also have an external 32 Gb flash drive that has on it windows 10 professional (setup.exe). It has 28.5 GB free of 31.9 Gb.

Once the appropriate files are recovered to the empty internal hard drive how would you then install the windows 10 operating system onto the internal hard drive? Would you have to install the operating system first onto the internal hard drive? If so
how would you do that? I have recovery media for windows 7 pro and windows 10 pro. If you need to install the os first how would you do this with the potentially corrupt os on the internal hard drive with important files and an empty internal hard drive?
Would it have to be a double transfer (transfer important files from the internal hard drive that has a potentially corrupt os to an empty internal hard drive then transfer the files back to another internal hard drive that already has on it the os) of files?

 

Internal hard drive

I have an internal hard drive, that I installed over a year ago. It is no longer listed in "This Computer. " It is only a year or 2 old. before I replace it is there a way to look for it in file management. Maybe a windows update changed a setting?

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup / PC]

 

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