Windows 10: i cannot set my icloud email account onto my new computer not reconizing the password even...

SandraPidgeon2 · Oct 13, 2020

hi

I have just purchased a new windows computer and it is not excepting my icloud email password although it is correct

How can I speak to somebody

:)

Sugsy · Oct 13, 2020

iCloud account settings

I had this problem too, and after 4 days of trying all sorts of fixes (ranging from changing firewall settings, reinstalling the Windows Mail app, applying different config settings), here's what worked for me.

My iCloud email is protected with Apple's two step verification, so I needed an 'app-specific password' to sign into an app that's not provided by Apple, like Windows Mail which doesn't support entering verification codes.

Here's the steps (I did this via my MS Surface Book laptop):

sign into Apple ID with your iCloud email and password:
https://appleid.apple.com/account/manage

if you're a two step verification user, your device (for me, my iPhone) will give you a verification code to enter after you put in your iCloud email password

in the 'Security' section, hit 'Edit'

in the 'App-Specific Passwords' section, hit 'Generate Password...'

enter a label for this password (I typed 'Windows 10 mail app')

hit 'Create'

an app-specific password will be created for you, in this format (case sensitive) tmah-jdbq-rdyy-gdes

copy the password and hit 'Done'

now open up Windows Mail > settings (cog icon) > manage accounts > select your iCloud account and enter your app-specific password then 'Save'

Your iCloud email should now start to appear. Despite spending days looking at the config settings, it seems Windows Mail pre-set config is correct, so you shouldn't need to change the incoming or outgoing email server settings:

Incoming email server: imap.mail.me.com:993:1

Outgoing (SMTP) email server: smtp.mail.me.com:587:1

I hope this helps someone. A word of warning though. If you change your primary Apple ID password, all your app-specific passwords will be automatically revoked and you'll need to generate a new one for any apps you want to keep using.
Click to expand...

I followed this exactly and initially it seemed to have worked as my icloud emails appeared but then half an hour later I got the message stating, "Your iCloud account settings are out of date" again. Totally at a loss now.

BaryBazz · Oct 13, 2020

iCloud account settings

I had this problem too, and after 4 days of trying all sorts of fixes (ranging from changing firewall settings, reinstalling the Windows Mail app, applying different config settings), here's what worked for me.

My iCloud email is protected with Apple's two step verification, so I needed an 'app-specific password' to sign into an app that's not provided by Apple, like Windows Mail which doesn't support entering verification codes.

Here's the steps (I did this via my MS Surface Book laptop):

sign into Apple ID with your iCloud email and password:
https://appleid.apple.com/account/manage

if you're a two step verification user, your device (for me, my iPhone) will give you a verification code to enter after you put in your iCloud email password

in the 'Security' section, hit 'Edit'

in the 'App-Specific Passwords' section, hit 'Generate Password...'

enter a label for this password (I typed 'Windows 10 mail app')

hit 'Create'

an app-specific password will be created for you, in this format (case sensitive) tmah-jdbq-rdyy-gdes

copy the password and hit 'Done'

now open up Windows Mail > settings (cog icon) > manage accounts > select your iCloud account and enter your app-specific password then 'Save'

Your iCloud email should now start to appear

This should have worked but it did not. I followed your instructions except Apple would not let me login with my icloud email, saying I could not use an icloud email to access appleid then it switched me to the email address i
signed up with. I think this is why it did not work. It is the only thing I did that was different from instructions. Do you know of a way for me to use my icloud email with appleid? Thank you.
Click to expand...

Absolutely superb worked for me like a dream. Many thanks.

Bazzer

Bastet · Oct 13, 2020

Your email account settings are out of date

If this is with a MS, Apple or Gmail account you have two-step/two-factor verification on it? If so you'll need an app specific password for the email account.
I had that error message on my iCloud email account in Win 10 mail app & this cured it for me.

Windows 10: i cannot set my icloud email account onto my new computer not reconizing the password even...

i cannot set my icloud email account onto my new computer not reconizing the password even...

i cannot set my icloud email account onto my new computer not reconizing the password even...

i cannot set my icloud email account onto my new computer not reconizing the password even...

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