Windows 10: I can’t access my account after moving to a different country

Discus and support I can’t access my account after moving to a different country in Windows Hello & Lockscreen to solve the problem; I have done all that Microsoft asked but yet I am not able to get access to my account because of not enough information or evidence what can I do?... Discussion in 'Windows Hello & Lockscreen' started by Michelle Housen-Stewart, Mar 13, 2025.

  1. I can’t access my account after moving to a different country


    I have done all that Microsoft asked but yet I am not able to get access to my account because of not enough information or evidence what can I do?

    :)
     
    Michelle Housen-Stewart, Mar 13, 2025
    #1
  2. Suman_B Win User

    Move Game to a different account.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    To isolate your concern with the Game, we would need some information.



    1. May I know from where did you purchase this Game?
    2. Is this an Xbox or a PC Game?
    3. What is the name of the Game you want to move?


    If the game is linked to an incorrect Microsoft account, suggest you to contact

    Microsoft accounts and billing support
    - contact number:
    (855) 425-8761.



    Thanks,

    Suman.B

    Microsoft Community - Moderator
     
    Suman_B, Mar 13, 2025
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Mar 13, 2025
    #3
  4. Vesao Win User

    I can’t access my account after moving to a different country

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Mar 13, 2025
    #4
Thema:

I can’t access my account after moving to a different country

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