Windows 10: I can't access my new 365 Business Account

Discus and support I can't access my new 365 Business Account in Microsoft Windows 10 Store to solve the problem; This is quite frustratingI have a personal account and tried to log in to upgrade to business. You would think this is easy, It would not let me, I... Discussion in 'Microsoft Windows 10 Store' started by Patricia Lee2, Nov 17, 2023.

  1. I can't access my new 365 Business Account


    This is quite frustratingI have a personal account and tried to log in to upgrade to business. You would think this is easy, It would not let me, I don't want "Family" the only other option, So I found a thread on MS here that said to open a NEW account and buy it with that, So I did and am logged in with the new account right now talking to you. I bought 365 Business and paid for the year, all good. The Welcome Email and Payment Receipt are in the Outlook box! Right in this account. But when I click the "Click here to access Admin" I get gyrations and pain from the browser and then it says I

    :)
     
    Patricia Lee2, Nov 17, 2023
    #1
  2. Brink Win User

    Access now included in Office 365 Business and Business Premium


    Source: Microsoft Access now included in Office 365 Business and Business Premium with new enhancements - Office Blogs
     
    Brink, Nov 17, 2023
    #2
  3. Robt3000 Win User
    Personal and Business Account on Same Desktop

    Hi Dave M121,

    Below is what I got:

    • I don't know why the first one is there so I can probably delete it;
    • The second one is my Microsoft Account (personal);
    • The third one is my Business account. It has a Microsoft Exchange email account associated with it;
    • The last one is a new account I created in the last few days while trying to resolve this issue. It is a local account with no email address associated with it.
    So, ideally, I'd like is to have the Business and Personal accounts (middle two accounts) and be able to switch from one to the other.

    • My Business account (third one listed) includes an MS 365 Business subscription which includes MS Business apps, Onedrive etc .
    • My personal account (second one listed) is an MS account which includes an MS 365 Family subscription which includes MS personal office apps, Onedrive etc .
    Does that help? Tx


    I can't access my new 365 Business Account ecb13129-9f48-4393-a14b-6f37eaa1c8d0?upload=true.jpg
     
    Robt3000, Nov 17, 2023
    #3
  4. I can't access my new 365 Business Account

    Microsoft 365 Business - enrolling Windows 10 devices

    Hi everyone,

    I'm the IT guy for a small business (<20 employees). We have subscription for Microsoft 365 Business and our users are on Windows 10 laptops. When preparing laptop for a new employee, I refer to this article: https://support.office.com/en-us/ar...caa-89a9-48cabf41f193?ui=en-US&rs=en-SG&ad=SG

    My questions:

    • When I enroll a Windows 10 laptop to Azure AD for a new employee, should I connect it using my own account or the new employee's account? Note: using the new employee's account means that I would have to create it, use it to enroll the laptop, change the
      password, then hand the account over to the new employee.
    • I've been recommended to configure Azure AD users (i.e. employees) as non-Administrators on their laptops. Is it recommended to create a "local" administrator account on laptops for my troubleshooting purpose? Note: as the IT guy, I have Global Administrator
      role in Microsoft 365.
    • When creating new application management policy for Windows 10, there is option for device type Personal or Company Owned. When enrolling a Windows 10 device, how does Microsoft 365 know that the device is personal or company-owned?

    Thanks.
     
    CoffeeForBreakfast, Nov 17, 2023
    #4
Thema:

I can't access my new 365 Business Account

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