Windows 10: I can't add kids to my family account.

Discus and support I can't add kids to my family account. in User Accounts and Family Safety to solve the problem; I'm trying to add kids to my Family Profile. I can't get past this error message no matter how many times I try. "Sorry, something went wrong. We’re... Discussion in 'User Accounts and Family Safety' started by Sandy and Elizabeth, May 23, 2020.

  1. I can't add kids to my family account.


    I'm trying to add kids to my Family Profile. I can't get past this error message no matter how many times I try. "Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while."

    :)
     
    Sandy and Elizabeth, May 23, 2020
    #1
  2. haffy Win User

    Kids user accounts and family settings


    Thanks for the links.

    I want to create the kids family accounts but it forces you to assign /create an email even after selecting no email . then trying to enter something that is similar to their name doesnt work either as i get errors 'part of reserved domain' even when i put total random characters.

    All i want to do is add the existing local kids accounts to the family list but it doesn't let me do that without assigning them an email? Is this correct?

    This new MS stuff sucks its just not that straightforward and they are trying to force you into email accounts when you dont want one.
     
    haffy, May 23, 2020
    #2
  3. haffy Win User
    Kids user accounts and family settings


    Ive tried this and no matter what i enter it gives an error, as below...

    I can't add kids to my family account. [​IMG]
     
    haffy, May 23, 2020
    #3
  4. haffy Win User

    I can't add kids to my family account.

    Kids user accounts and family settings


    Ive upgraded from Win 8 to Win 10.

    I had 2 adult local accounts and 2 kids local accounts. I also have the 1 Microsoft account.

    I don't want to use the Microsoft account signin on my laptop I want to use my local.

    Is there a way to assign the existing local kids accounts to family without having to create new ones ? The kids are worried that if I do this they will lose their existing apps/game settings on the local accounts.
     
    haffy, May 23, 2020
    #4
Thema:

I can't add kids to my family account.

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