Windows 10: I cant add my child in family safety

Discus and support I cant add my child in family safety in Windows 10 Gaming to solve the problem; HelloAfter contacting Microsoft support in April 2022, because I was unable to add my child's account to my family safety groupAnd my child cannot... Discussion in 'Windows 10 Gaming' started by ab kindy, Aug 2, 2022.

  1. AB KINDY
    ab kindy Win User

    I cant add my child in family safety


    HelloAfter contacting Microsoft support in April 2022, because I was unable to add my child's account to my family safety groupAnd my child cannot access his account, because each time he tried to access it, the site asked for parental authorization And each time we proceed in the authorization process, its ends with ERROR resultThere is a case about it # 000000 – masked for security reasonsFinally, they replied that the reason is the region difference between my account and my child's account despite I mentioned this to them in the beginning but they said @ that time, that it is irrelevant

    :)
     
    ab kindy, Aug 2, 2022
    #1
  2. JORDAN DOM
    Jordan Dom Win User

    Family Safety - add device to child profile

    Since this is the case and you have ensured the settings are correctly setup in family Safety, we suggest that you sign in using your main account and remove you child's account from Family Safety list. (Refer to the image below for reference.)


    I cant add my child in family safety 7618e897-2574-4517-80ca-0ef18325dda6.png


    After completing the steps, attempt to use the email address of your child to login to the computer and see if the same error message still shows up. If the error no longer shows up, we suggest that you attempt to add the account back then to Family safety.

    Regards.
     
    Jordan Dom, Aug 2, 2022
    #2
  3. KRISTOFFER ABS
    Kristoffer Abs Win User
    Windows 10 Family safety - child can disable all feature, why?

    Hi,

    There may be a sync issue with the restrictions that has been applied to the child account. To isolate your concern regarding Family Safety, we recommend that you follow these steps:

    • Remove the Child account on the Family Safety website.
    • Change the passwords of your account.
    • Add the Child account again.
    • Add the restrictions to the Child account again.

    Keep us updated with the results if your child will still be able to turn off the Family Safety feature after performing the steps above.
     
    Kristoffer Abs, Aug 2, 2022
    #3
  4. SANGEETA SARKAR
    Sangeeta Sarkar Win User

    I cant add my child in family safety

    Unable to block youtube using family safety

    Hi,

    Thank you for updating with the status of the issue and apologies for the delay in responding.

    This issue could have occurred due to these reasons:


    • Incorrect Family Safety settings.

    • Web filtering is not setup correctly.
    Remove and try to re-add the site in the block list and check.

    Try the steps listed here:

    Method 1:

    I suggest you to refer the article and check if you have setup web filtering correctly or not.

    How do I prevent my child from seeing certain websites or chatting online?

    http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

    Method 2:

    If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

    How do I refresh the Family Safety Filter?

    http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

    Thank You.
     
    Sangeeta Sarkar, Aug 2, 2022
    #4
Thema:

I cant add my child in family safety

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