Windows 10: I can't change my primary Microsoft account

I have 2 Microsoft accounts on my laptop right now, one is an email and one is a gmail. My laptop is using the gmail one, which my other device doesn't use. I want to switch my laptop to the email one.I want to change my primary Microsoft account, so I have the same account across all devices. But I can't get the option to do that like I've seen others being able to.What I want to be able to do, is to switch the primary account on my laptop from the gmail one to the email one, and then delete the gmail one without breaking anything in the software.Both the gmail and email accounts are register

:)

 

Unable to change primary alias - Microsoft Account

Hi John,

As per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system.

I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

I would like to provide you with the information that
an account alias is an email address or phone number that you use to sign in to your Microsoft account. You can have multiple aliases, and use any of them with Microsoft services such as Outlook.com, Skype, OneDrive,
Office, Xbox, Windows and more.

Your primary alias appears on devices such as your Xbox, Surface, and Windows Phone, and is the email OneDrive sends from when you share. You can choose a different alias to be the primary one at any time.

An alias is also the best way to change your email, but keep all your mail.
Add an alias, then make the new alias primary. Then you can
keep or remove the original alias.

I would suggest you to try the following steps and check if that helps.

• Sign in to the
  Microsoft account website.
• Under Account aliases, click/tap on the Make primary link to the right of an
  
  added email alias you want to be your primary alias.

Note: The email alias at the top of the list without a Make primary link is your current primary alias.

• Uncheck the Send me promotional offers from Microsoft box if you like, and click/tap on Yes to confirm.

You may also try the following steps given below and check if that helps.

• Navigate to Start>Settings>Account>Your Account.
• In the right pane, click on Sign in with a local account instead.
• Provide your current Microsoft Account Password.
• Follow the on-screen instructions.
• You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.
  

For reference:

I would suggest you to refer to the article given below and check if that helps.

Microsoft account help

Account & billing help - Microsoft Support

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Win 10 change Microsoft account


Hi
is it possible to change the Windows 10 Microsoft account to a new one?
During upgrade from Windows 7 the requested Microsoft account was not created correctly.
The filled in MS account does NOT exists! Account could not verified.
I created an alias account for the primary account. By mistake - I assumed there will be a new Outlook.com/Live account created - I filled in another not existing Microsoft account.
During startup/login this new alias account is shown and I can login to W10 correctly.
But I cannot change to another (alias) existing Microsoft account.

• Is there a way to change the primary MS account?

Thank you for your help in advance.
Sigi

 

Change Account Primary Alias

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

By follow the steps below you can login using the alias and not the Microsoft account.

I suggest you to follow the steps below:

• 
  Navigate to Start>Settings>Account>Your Account.
  
• 
  In the right pane, click on Sign in with a local account instead.
  
• 
  Provide your current Microsoft Account Password.
  
• 
  Follow the on-screen instructions.
  
• 
  You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.
  
  

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran