Windows 10: I can't download anything. download speed 0 B/s

I've been having this problem for about 3 weeks. It happens on Steam, Origin, Riot Games Launcher, and the Epic Games Launcher. So basically anytime I'm downloading games. I will get about 1 - 2 GB into the download and then my download speed goes to 0 B/s and never goes up. It is not my internet provider, all my other pc's and devices download things just fine. I've factory reset my pc multiple times. done clean boots, disabled my anti virus and firewall, ran it as administrator, cleared my cache, updated all of my drivers, and reformatted my drives. I've tried so many solutions from the internet and sought out tech support but I never found something that worked. Please help! This is driving me crazy. Also, any time this issue happens, if i try to close the launcher, it still shows up in my processes on task manager, and if i try to cend the process it says the operation could not be performed. I also cant restart my pc when it happens I believe because my pc cant end the process either so I have to resestart my pc by holding the power button.

:)

 

Browsing speed is fast, but download speed is 0

I'm currently using Windows 10 and netcomm nb604n router.

Problem:
Web browsing on chrome/edge/firefox works fast, but my download speed from majority of websites start around 10kb/s and eventually (in a few minutes) decrease to 0kb/s.

Here are some example files that does this:
https://atlas.hashicorp.com/laravel/boxes/homestead/versions/1.0.1/providers/virtualbox.box
Git for Windows (there is a download button)

When I am downloading from utorrent, or when I installed the Unity engine through Unity's installer, my download speed was fine.

Things that I have tried:

1. Running the test on speedtest.net. It says that my download speed is 18MB/s and upload speed is 1Mb/s. Of course this doesn't demonstrate the actual speed that I'll get when downloading/uploading from a server, but my ISP is using this to say that there is no problem on their side.
   
2. Taking my router, filter, and all cables to another house and downloading the same files that I couldn't download. This worked perfectly fine, so I'm guessing that my equipment is not the issue.
   
3. Using both wireless and LAN on a brand new computer and an old laptop. The problem exists in all cases.
   
4. Resetting and restarting the router. Did not do anything.
   
5. Changing the mtu settings as suggested on Windows 7, download speeds drop to 0 kb/s and the download has to be restarted
   Unfortunately this didn't solve my issue.
   
6. Calling my ISP to make sure that they weren't throttling my network. They are denying any fault on their end, and are claiming that there is something wrong with my computer or my router but refusing to provide a solution.
   

If anyone has any suggestions or ideas on what I could try to resolve this issue, please let me know!

 

Slow Download Speed

Hi,

Thank you for posting your query in Microsoft forums.

• I would suggest you to test the speed using any of the speed test website or app to confirm the upload and download speed.
• I also suggest you to reset the wireless router to check if that helps.
  
• You may plug in the Ethernet cable if available and check the speed.
  

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you

 

Something wrong with downloads?

maybe list the specific file you are trying to download. I also just grabbed a download with no issues, and good speed.