Windows 10: I can't download games from microsoft store anymore.

Discus and support I can't download games from microsoft store anymore. in Microsoft Windows 10 Store to solve the problem; I bought the game pass yesterday and downloaded 2 games. Today i found out that with the game pass ultimate i could download some other games that i... Discussion in 'Microsoft Windows 10 Store' started by FabianVelez1, Feb 23, 2021 at 7:32 AM.

  1. I can't download games from microsoft store anymore.


    I bought the game pass yesterday and downloaded 2 games. Today i found out that with the game pass ultimate i could download some other games that i wanted so i cancelled my subscription, asked for a refund and bought the game pass ultimate. When i tried to download a game i didn't let me and it said that i didn't had any storage device on where i could download a game. I have a 256gb ssd and a 2tb hard drive that are about half capacity and i have no problems downloading games from other stores.

    :)
     
    FabianVelez1, Feb 23, 2021 at 7:32 AM
    #1
  2. Dgui14 Win User

    Microsoft Store Games

    I downloaded several pc games from my xbox game pass which I no longer have.

    I decided to uninstall them, and I did, but didn-t see any change on my drive memory capacity, which means, they were not removed at all. I can-t find them anymore on the microsoft store library nor on my pc app list though.

    Doing some research, I found the hidden microsoft store apps folder, and realized the games are still there. How can I safely remove them, without just deleting the folders? And why didn-t they get uninstalled when I did so through the add or remove programs
    feature?
     
  3. cannot play any games anymore on Windows Store

    Hi Pat,

    Thanks for posting your query on Microsoft Community.

    We understand the inconvenience caused and we will try our best to resolve the issue.

    To assist you better, I like to know; when you say cannot play any games anymore on Windows Store
    are you referring to cannot download any games for Windows store?

    If you are unable to download any games through Widows store, I suggest you to try resetting Windows store cache and check if it helps.

    Follow the below steps:

    Reset Windows Store cache

    1. Press Windows key + R on your keyboard.

    2. Type wsreset.exe and press Enter.



    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
  4. I can't download games from microsoft store anymore.

    microsoft Solitaire games Wont load and can't download any new games from Store

    Hi Mosey,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing problem with Microsoft Store Apps and games.

    It would be grateful if you can reply to this question in order to assist you further:

    • Do you receive any error message or code when you try to play the games or download games from Windows Store?
    • What happen when you try to play the Microsoft Solitaire collection games?
    • Do you face issue only while downloading games or even other apps from Windows Store?

    Note: Basic information on Apps

    • UAC (User Account Control) must be enabled.
    • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
      1024 x 768.
    • To snap apps, you need a screen resolution of at least
      1366 x 768.
    • Make sure video card driver is updated.
    • Make sure that Date and Time in your device is correct and up-to date.

    Let's try the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.
    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

    Thank You.
     
    Sangeeta Sarkar, Feb 23, 2021 at 7:34 AM
    #4
Thema:

I can't download games from microsoft store anymore.

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