Windows 10: I can't figure out why my Windows Explorer Keeps crashing

Discus and support I can't figure out why my Windows Explorer Keeps crashing in Windows 10 Network and Sharing to solve the problem; Every time I try to copy some files from a secondary hard drive to my user account, Windows Explorer doesn't even pop up, and sometimes my taskbar will... Discussion in 'Windows 10 Network and Sharing' started by Zog118, Mar 8, 2021.

  1. Zog118 Win User

    I can't figure out why my Windows Explorer Keeps crashing


    Every time I try to copy some files from a secondary hard drive to my user account, Windows Explorer doesn't even pop up, and sometimes my taskbar will disappear and reappear. When I open the Problem Details in the control panel, there are a bunch of errors for the Windows Explorer. Here is one before I did anything to try and repair it:


    Source

    Windows Explorer



    Summary

    Stopped working



    Date

    ‎3/‎8/‎2021 8:48 AM



    Status

    Report sent



    Description

    Faulting Application Path: C:\Windows\explorer.exe



    Problem signature

    Problem Event Name: APPCRASH

    Application Name: Explorer.EXE

    Application Version: 10.0.19041.746

    Application Timestamp: ca234864

    Fault Module Name: KERNELBASE.dll

    Fault Module Version: 10.0.19041.804

    Fault Module Timestamp: 0e9c5eae

    Exception Code: 0eedfade

    Exception Offset: 000000000002d759

    OS Version: 10.0.19042.2.0.0.256.48

    Locale ID: 1033

    Additional Information 1: a0b2

    Additional Information 2: a0b2ee3aa0879ce3684e0d8121c8c579

    Additional Information 3: 8f88

    Additional Information 4: 8f88750ca7ad84a9683c13ac42b73b65



    Extra information about the problem

    Bucket ID: 9b7d671832c486d56b4ea617b2230cd1 1967692707910585553




    I have also run sfc /scannow, DISM Check and Restore health, and also a scan to check for viruses.


    Here is the error after running all that:



    Source

    Windows Explorer



    Summary

    Stopped working



    Date

    ‎3/‎8/‎2021 10:06 AM



    Status

    Report sent



    Description

    Faulting Application Path: C:\Windows\explorer.exe



    Problem signature

    Problem Event Name: APPCRASH

    Application Name: explorer.exe

    Application Version: 10.0.19041.746

    Application Timestamp: ca234864

    Fault Module Name: KERNELBASE.dll

    Fault Module Version: 10.0.19041.804

    Fault Module Timestamp: 0e9c5eae

    Exception Code: c000041d

    Exception Offset: 000000000002d759

    OS Version: 10.0.19042.2.0.0.256.48

    Locale ID: 1033

    Additional Information 1: d32e

    Additional Information 2: d32e294e7f90392776892e3b24e8627e

    Additional Information 3: b678

    Additional Information 4: b6785686b707537b5496dd940f5c3b41



    Extra information about the problem

    Bucket ID: d4f4b6e8740dbc0d496af1d5855d0368 1831542097847321448




    This is a fresh install of Windows 10. The only thing I really edited was changing user permissions to full control for my main administrator profile. I am also having issues with not being able to create a system image as a backup, Im not sure what that is about

    :)
     
    Zog118, Mar 8, 2021
    #1
  2. Gencijs Win User

    File explorer keeps crashing in Win 10

    Hello,

    I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.
     
    Gencijs, Mar 8, 2021
    #2
  3. Harvy Win User
    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Mar 8, 2021
    #3
  4. jsmin Win User

    I can't figure out why my Windows Explorer Keeps crashing

    Windows Explorer crashes and thumbnails problem

    Hi, I hope you can help me.
    Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.
     
    jsmin, Mar 8, 2021
    #4
Thema:

I can't figure out why my Windows Explorer Keeps crashing

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