Windows 10: i cant find the bitLocker recovery key

i have a Lenovo ideapad netbook and a couple months back i went to turn it on after it was unplugged and lost power due to a dead battery but when i plugged back in with the charger cord and powered it back up it now asks for a 32 digit bitlocker recovery key in order to get to windows, i do not know the recovery key code nor how to recover the key for this lenovo ideapad ive tried logging on to all possible microsft accounts that could have possibly been linked with this netbook/laptop because thats what it told me to do was to; go to windows.microsoft.com/recoverykeyfaq from another pc or mobile device it even gave me the devices key ID: 0570F913.... ive tried all possible ways that ive seen to no positive outcome so i must be missing something i guess?.... any ideas on how i might be able to recover the bitlocker recovery key or how i may be able to bypass this???? thank you for your time and efforts

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

bitlocker key id recovery

Hi Jessen P

Thank you very much for your advice.

I did follow your suggestion but I can't get recovery key.

I got the below message.

You don't have any BitLocker recovery keys in your Microsoft account.

Next Step, What should I do?