Windows 10: I can't get my external DVD-RW to work.

My computer is an HP running Windows 10. It sees the drive and has the necessary drivers, but I can't get it to work. Does it have to do with a source of power? It should be coming through with the USB port.

:)

 

External DVD/RW not recognized withWindows 10

Hi Jenny,

 

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.



This circumstance can occur if the device hardware fails or if the device driver fails.



I suggest you to uninstall the Universal Serial Bus Controller
associated with the external DVD/RW (Cnm) and reinstall it from the manufacturer’s website and check if it helps.



To uninstall the drivers from device manager follow the steps below:

• Press Windows key + X and click on
  Device Manager.
• Expand Universal Serial Bus Controller.
• Find the Cnm DVD/RW drive.
• Right click on the driver and select Uninstall.

Hope this helps. Please respond if you have any further related query.



Thank you.

 

External DVD RW drive

Hi!

I installed an LG portable super multi drive some years ago when the built-in DVD+RW drive no longer functioned. It worked very satisfactorily but it now is showing signs of wearout and needs replacing. Unfortunately I upgraded to Windows 10 last year (?)
and as far as I can see none of the commonly available external RW drives are compatible with Windows 10! Does anyone have any experience in this area or have any suggestions?

Thanks in anticipation.

 

External DVD/RW not recognized withWindows 10

Unfortunately my problem is still not sorted. My Windows 10 Lenovo Yoga laptop will not recognize my external DVD/RW drive.

Any more suggestions anyone, apart from those suggested above?