Windows 10: I can't get my remote desktop connection to connect

I've tried to change various settings but nothing works.

Chatted with best buy twice and they couldn't help - knew less than me and that's not saying much

I've got the correct PC name in and the correct password and correct IP address so it has to be some security setting or something that is holding me back

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

help to remote connect

No need to setup a permanent remote connection for FB add-on's. I'd suggest Team Viewer. It's free and will allow you to access his pc safely and take control.

 

remote desktop connection

• What is the operating system of that remote computer? Exact version and edition please, for instance Windows 7 Ultimate or Windows 8.1 Pro.
• Is the remote computer on the same network than the client, the computer you are connecting from? For instance, are both computers on your home network?
• Are the incoming remote connections enabled on the remote computer?