Windows 10: I can't get my windows 10 PC to recognize my bluetooth earbuds or Alexa.

They connect as devices but do not show up in the output box for my speaker choices.

This only happened in the past few days.


Echo Dot and Phillips SHB4385 wireless Bluetooth Earbuds

:)

 

Bluetooth and Earbuds

I got IFROQZ wireless earbuds for Christmas and I have tried several times to get them to connect to my Bluetooth. i have updated all of the sound drivers etc. but cannot get my laptop to "pair" with the earbuds. I have a laptop about 1 year old with
Windows 10. I have even connected to earbud holding case to my laptop and it does not recognize the earbuds. My wife got a set too and her ipad connected immediately. Can anyone help me? Thank you

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

Bluetooth in windows 10

So I bought a new Bluetooth headphones the skull candy uproar since my old one isn't working. It came with only the headset and usb charging cable. The problem is I can't seem to pair it to my pc. I have windows 10 by the way. There is no Bluetooth on off button in windows settings. I went to device manager but there us no icon for Bluetooth. I did everything I knew but none of it worked.I can post pictures if anyone needs.An alternative might be a Bluetooth dongle but I m not sure I'd it would work plus I paid $50 so don't wanna spend more

I looked up on Internet and many people seem to have issues with windows 10 and Bluetooth. I thought of asking here knowing my UK friends are smart.

Anyone have any idea of how to get Bluetooth to work on my pc.

PS don't curse windows 10. I already know it's a mess and not a very good os.