Windows 10: I can't get to YouTube from my computer

I can't get to YouTube from my computer

:)

 

Windows 10 issue with youtube ?

Hi Kyle,



Since you have upgraded to Windows 10 recently, the drivers might not be updated to the latest available. If the drivers are not updated or if the drivers are corrupted, you may find issues like this.



To assist you better, kindly provide us the below information.

• 
  What is the make and model of your system?
  
• 
  How exactly are you trying to access YouTube, is it through browser or through YouTube app?
  

If you are accessing YouTube through a browser, I suggest you to try with different browser and check if it helps.



I suggest you to follow the steps below and update the graphic drivers and check if the issue is resolved.

• 
  Type Device Manager on the search bar.
  
• 
  Open Device Manager, expand Display Adapters.
  
• 
  Find and double-click Display Adapters.
  
• 
  Right-click the device, and click Update driver software
  and follow the on-screen instructions.
  
• 
  Restart the system after updating.
  

Also I suggest you to update all the pending updates (if any) and check if it helps.



Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.



Thank you.

 

Youtube videos giving me a black screen

Hi,

I realize the inconvenience you are experiencing with YouTube, I will certainly help you.

• Is this issue confined to YouTube app or YouTube on any browser?

I suggest you to contact YouTube Support for further assistance.
YouTube Help


Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.

 

Cannot open youtube by IE and Edge

Hi,

Let's isolate the cause of the issue. Are you using an Insider Preview build on your PC? If you are using an Insider Preview build and if you are in Fast Ring, we suggest that you update your computer to the new build 15031 and check if the issue persists.

We also recommend that you disable the VPN and Proxifier on your computer and check if you can access YouTube.

If the issue persists, let's use a new InPrivate window to access Youtube. To open a new InPrivate window in Edge, follow the steps below:

• Open Edge.
• Click on the three dots icon on the upper-right part of the screen.
• Click New InPrivate window.

Keep us updated with the results.