Windows 10: I can't install one drive win 10 pro

Upgraded from win 7 to win 10 pro few years back. Looked for one drive recently. It was in start menu as "OneDrive", but would not start. Was in Apps & features as "Microsoft OneDrive". I tried to re-install, it would not. I uninstalled it. no longer in list. I tried to reinstall. Said getting ready for first use, then just nothing. Back in list in apps and features, Back in start menu, but when I select...nothing happens, just a flash....

:)

 

Reloading - retrieving my installed WIN 10 PRO


Thanks for the quick and detail response. Just to make sure I understand your procedure, here are the steps I will do:

1. Download Win10586PESE-x64 v16.07.07 (new) ISO and burn to a DVD.
   
   
   
2. Place DVD in computer and power ON boot from DVD
3. Run Macrium Reflect. Under the restore menu will be a utility to fix Windows startup problems. Try that utility to see if that restores booting to Windows 10
4. When Windows startup utility finishes, remove DVD and power OFF computer
5. Power ON and see if WIN 10 boots.
6. If WIN 10 boots, check for normal operation, etc.
7. If WIN 10 does not boot; re-install full WIN 7 disk image.
8. Download and save Windows 10 ISO file tofolder on C:\ drive
9. Down load and save:WinISO file on C:\ drive.
10. Run and install WinISO according to http://www.winiso.com/support/tutorials/mount-iso-in-windows7.html" target="_blank" rel="nofollow">
    [*]Run WinISO, open the Windows 10 ISO file stored on C:\. I assume there will be some type of BROWSE menu so you can select the Windows 10 ISO file?
    [*] Click "Mount" and a file menu of the files in the Windows 10 ISO file will appear.
    [*]Double click to Run setup.exe.from the WINDOWS 10 ISO file menu
    [*]This should upgrade your Windows 7 to Windows 10 - This same procedure as the “Free” upgrade from WIN 7 PRO to WIN 10 PRO. When finished WIN 10 PRO will be installed and ALL WIN 7 PRO program files, drivers, printers and data files from WIN 7 PRO will be available for use. To be explicit this is an install of WIN 10 PRO and a “TRANSFER/ UPGRADE of WIN 7 PRO program files, drivers, printers and data files. This is NOT a CLEAN INSTALL of WIN 10 PRO
    

JUST WANT TO MAKE MAKE SURE I UNDERSTAND THE EXPECTED RESULTS

1. The newly created WIN 10 PRO install should activate based upon your previously activated upgrade. I assume the setup program will access some Microsoft data base and find my previous activation?

Please excuse the long list, but I find it better to ask questions now, rather than try to unwind some misunderstanding later.

I do appreciate your time and support!

Thanks

 

Recommend hardware changes for upgrading from Win-7 to Win-10

Bree
I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
Thanks for any help

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?