Windows 10: I cant load a profile

Good afternoon all,
I have encountered a problem after running a system restore on my laptop. I can no longer get onto my computer as it wont recognise my password. I have also tried to get into Safe Mode by pressing F8 after start up, but that does not work either. Grateful for nay help from you really clever people out there.
Thanks,
Tony

:)

 

user profile cant be loaded

Hi, Prasad

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

Before I can assist you, there are a few questions I would like you to answer:

1. Are you not able to log into your Microsoft Account?

2. Is this issue occurring after the upgrade of 10?

If you are using a Microsoft Account, I suggest that you try to log into the account through another computer and check if the same issue arises.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

 

user profile cant be loaded

My Account Cannot Be Opened

Need Help Fast

Please help me fast

 

Hello and welcome:

Safe Mode for Win10 differs from Safe Mode under previous Windows versions.
See here:

Safe Mode - Start Windows 10 in - Windows 10 Forums

Let us know if that works, for starters.
Also, please tell us: what problem caused you to have to try a system restore?

Thanks,
MM