Windows 10: I can't log into win10

I got a new laptop but something went wrong with the set up. I can't log in any more since the M/S account has changed to an email that is not a M/S account. Can you help me please.

:)

 

2 x SSD Raid 0 - is this right?

Hey Fits

Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

2 x SSD Raid 0 - is this right?

T ski b4 your done with this post can you list a step by step fix of what you did, I would appreciate it if you would...Thanks