Windows 10: I can't make face sign-in work

Hi guys, when i search for face ID, i get this:


https://imgur.com/a/G14x8QA


and when I do click it, it redirects me to this:


https://imgur.com/a/gfJRPpr


It says windows hello is preventing some options from being shown.


There's no option for face sign-in.


quite confused!


my laptop is Asus zenbook ux331

:)

 

Face sign in is missing in windows hello

Hi Suvajit,

Thanks for posting your query on Microsoft Community.



As per your query, I suggest you to change the Sign In option and check if it helps.

To change Sign In option, follow the below steps.

• 
  Type Setting in the search area on the taskbar and select
  Settings.
  
• 
  Select Accounts.
  
• 
  Select Sign In option on the left panel.
  

Reply to us with the status of your issue. We will be happy to assist you.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Face Login not working after Windows Update

Hi Frank,

One possible reason why Windows Hello may stop working after an update may be caused by driver incompatibility.
We need to do further investigation on your concern so that we can identify the cause of the issue. Kindly answer the following questions for clarification:

• Were there any changes on your computer prior to the issue?
• Do you encounter any error codes/messages? If yes, can you please provide us with a screenshot of it? You may refer to this
  
  link on how to include a screenshot in your post.
• Aside from chatting with HP and also trying to reach out to our Answer Desk team, can you tell us what troubleshooting steps have you done so far?

Furthermore, we suggest that you try the steps below to check your sign in options:

• Go to Settings.
• Select Accounts.
• Choose Sign In Options.
• Uncheck use my sign in to automatically finish setting up my device after an update or restart.

We're looking forward to your response.