Windows 10: I can't make videos via the Photos application. Can someone help me?

Discus and support I can't make videos via the Photos application. Can someone help me? in Windows 10 Network and Sharing to solve the problem; I know this is such a grandpa question to ask but I can't seem to make video projects on my new laptop for some reason. Here's what my new laptop... Discussion in 'Windows 10 Network and Sharing' started by Zoartea, Jun 11, 2020.

  1. Zoartea Win User

    I can't make videos via the Photos application. Can someone help me?


    I know this is such a grandpa question to ask but I can't seem to make video projects on my new laptop for some reason.


    Here's what my new laptop looks like:I can't make videos via the Photos application. Can someone help me? [​IMG]


    And here's what my old laptop looks like don't mind the pictures i have a celebrity crush problem lmao:

    I can't make videos via the Photos application. Can someone help me? bb00f228-6b22-4be0-8814-3577649ac916?upload=true.png

    Can anyone fix this? I've been working on an animation for the past three months or so and I don't want that work going in the garbage. Thanks in advance!

    :)
     
    Zoartea, Jun 11, 2020
    #1

  2. Unable to export videos using Photos application

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to export videos using Photo application, let us try few troubleshooting steps to fix this issue.

    Refer the article on Fix problems with apps from Microsoft Store.
    If the issue persists, I suggest you to uninstall and reinstall Photo application.

    To do that,

    1. Click on Start icon.
    2. Type Windows PowerShell.
    3. Right click on it and select Run as administrator.
    4. Type the following command and press Enter: Get-AppxPackage *Photos* | Remove-AppxPackage

    Restart the computer and reinstall Microsoft Photos app from Microsoft Store.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community - Moderator
     
    Sandeep_KM, Jun 11, 2020
    #2
  3. Help with importing photos and videos

    Hi,

    For you to import photos and videos, we suggest that you contact the manufacturer of your phone to get the applicable software.

    Do let us know if you have any other concerns.
     
    Reymichael Ros, Jun 11, 2020
    #3
  4. I can't make videos via the Photos application. Can someone help me?

    Video Export Getting Stuck At 7 Minutes 57 Seconds In Photos Application

    Hi Robson,

    Thank you for writing to Microsoft Community Forums.

    Will it always get stuck at 7 minutes and 57 seconds?

    Try the below troubleshooting methods and check if this helps.

    Method 1:
    Update Photos Application.

    Please check if Photos application is up-to-date by following the steps mentioned in
    Check updates for apps and games from Microsoft Store.

    Method 2:
    Creating Video Using Only Photos.

    Try creating a video using only photos and not including a video in your creation and check if you are facing the same issue.

    Method 3:
    Fix Problems With Apps From Microsoft Store.

    If you are still facing the same issue after deleting the temporary files, then I suggest you to follow the steps mentioned in
    Fix problems with apps from Microsoft Store and check if this helps.

    Give it a shot and let us know of any changes.

    Hope it helps.
     
    Shafeeq_Khan, Jun 11, 2020
    #4
Thema:

I can't make videos via the Photos application. Can someone help me?

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