Windows 10: i can't open google chrome

Discus and support i can't open google chrome in Windows 10 Network and Sharing to solve the problem; why I can't open google chrome? https://answers.microsoft.com/en-us/windows/forum/all/i-cant-open-google-chrome/b33a7559-c85e-40fd-8ddb-81304822b285 Discussion in 'Windows 10 Network and Sharing' started by LolyMarin, Apr 21, 2020.

  1. LolyMarin Win User

    i can't open google chrome


    why I can't open google chrome?

    :)
     
    LolyMarin, Apr 21, 2020
    #1
  2. Xylee Del Win User

    problem uninstalling google chrome

    Hi,

    Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

    • On your keyboard, press Ctrl+Alt+Delete.
    • Select Task Manager.
    • Under Processes, locate Google Notifications or Google Chrome.
    • Right click on them and select End Task.
    • Double check under Programs and Features if Google Chrome is completely gone.

    Let us know if these steps worked.
     
    Xylee Del, Apr 21, 2020
    #2
  3. Google Chrome download

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

    • Open Internet explorer and type ‘www.google.com’ in the address bar.
    • To will get a notification on the right side of the browser to download and install Google Chrome.
    • Click on the notification and follow the prompts to download and install the Google Chrome application.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Apr 21, 2020
    #3
  4. Roohi_Taj Win User

    i can't open google chrome

    Google Chrome Crahses and suspended in task manager

    Hi GSsswuw8,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Do you have any antivirus installed on the computer?
    2. Are you aware of making any changes to the computer or browser prior to the issue?

    This issue is because of profile data corruption on google chrome or because of cookies, extensions, plugins and History. I would suggest you to follow the steps mentioned below to resolve this issue.

    Method 1: Rename Google chrome file.


    Before proceeding I would suggest you end all the task related to Google Chrome from task manager.

    Step 1: Rename Chrome User Data file.


    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome.
    3. Search for User data folder. Rename this folder to UserData.old
    4. Open the chrome now and check if it is working.

    Note:
    The new user data folder will be created automatically, but
    new profile will not have any of your previous data in it. To access the data back, try signing out and signing in back to the application. Or you have to manually copy the data from old profile.

    Step 2: Copy the previous data to New Profile.


    I would suggest you end all the task related to Google Chrome from task manager.
    Then follow the steps mentioned below:

    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome\UserData.old\Default.
    3. Open a new tab and navigate to: %LOCALAPPDATA%\Google\Chrome\User Data\Default. (Make sure this is the new user data folder)
    4. Now copy the file one by one, once the copy is done. In-between Reopen Chrome browser and check if there is issue same issue.
    5. If the issue reoccurs, then the culprit is one of the file copied above.

    Method 2:
    Troubleshoot on google chrome.

    Note: The Uninstall and Reinstall option might reset security settings or privacy settings that you added, this will also clear the history, favorites, cookies and password. We recommend
    that you note these sites and settings before you use the Reset on chrome.

    I would suggest you to follow the steps mentioned in the article on
    Fix Chrome if it crashes or won't open.


    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Apr 21, 2020
    #4
Thema:

i can't open google chrome

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