Windows 10: i cant play any audio whlie using the microphone ate the same time when using my wireless...

Why can't I record and listen to sounds from my headset at the same time? whenever i am using my mic from the headset, the speakers becomes muted even though the laptop recognize that both: the mic and the headphones are working. and i mean by that that i can see mic level and speakers level rise up whenever they are in use. note.. I have only one headset connected to the laptop via Bluetooth

:)

 

Microsoft Wireless Display Adaptor - won't play video/audio

Hi Jake,

Welcome to Microsoft Community and thank you for posting your query.

For the issue with Sound try the below steps and check if this helps in resolving the issue.

Let’s try simple methods and check if this helps in resolving the issue. Follow the below steps.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below method.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  

If the issue still persist, try the below method:

Method 2.

Step 1.

I suggest you to uninstall the sound driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Audio input and outputs to expand, right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the restart the computer. If should automatically installed the driver.
  
  If the still persist, try the below steps.
  

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and outputs and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

For the issue with Netflix, I recommend you to uninstall and re/install the Netflix and check.

• 
  Go to settings and click on system.
  
• 
  Click on App & features and click on the Netflix and
  uninstall it.
  

Also, I suggest you to go to the below link and try updating the Microsoft Wireless Display Adapter

https://www.microsoft.com/hardware/en-us/d/wireless-display-adapter

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Microphone issue

We suggest that you run the Audio troubleshooter.

• Type troubleshoot in the search bar.
• Select Troubleshoot.
• On the right pane, select Playing Audio.
• Click Run the troubleshooter.

You can also check this thread and follow the troubleshooting steps provided
by the community members.

Let us know if you require further assistance.

 

microphone

Since you're using an external headset/microphone, we suggest using a different headset to test if the same issue will occur. You can also run the built-in troubleshooter for hardware and sound by following the steps below:

• In the Windows Search bar, type troubleshoot.
• Open the Control Panel app from the search result.
• Under Troubleshoot computer problems, click Hardware and Sound.
• Click Playing Audio to run the troubleshooter and follow the on-screen guide
  

We will wait for an update.