Windows 10: I cant recover BitLocker key for my laptop as it is locked

I have Dell Inspirion laptop and microsoft windows. My laptop is locked. I cant use it until I recover BitLocker Key. In order to recover BitLocker I need two pieces of information, my phone number which I have and an email which is no longer available as I retired and my email has been deactivated.

:)

 

Recover BitLocker key from Key ID

It doesn't work. The specific device I need to recover the key is not on the list, neither an option to retrieve the BitLocker code using its Key ID as the blue screen says.

 

bitlocker recover can't find key

I have a personal laptop that has a blue screen requesting bitlocker recover key. The laptop has had Office installed via my work/government ID.

I have followed all the steps to find the key and the computer is listed and visible in my work (government) profile (via the aka.ms/aadrecoverykey link) but does not have the option to "get recovery key" and I have tried Dell and my workplace IT support who have said on Microsoft can help, however I cannot find the key anywhere.

Is it possible that the key was never generated? Is there any way i can get around and access this or is my only option to delete everything and start again (please no!!)

thanks so much for any advice

 

Automatically Laptop locked by Bitlocker

Hi,

BitLocker is a full disk encryption feature included with Windows. We recommend getting the recovery key to unlock the BitLocker. Click this
article
for reference on how to recover the recovery key for the BitLocker. We suggest checking it on your Microsoft account,

Keep us in the loop with the result.