Windows 10: I CAN'T RESET CORTANA

Hi, I tried all the steps of making Cortana app forget everything I had input and when I sign in again I CAN'T RETRAIN my voice for Cortana. It just works back to normal. So I don't have a choice of train her to listen to my voice only.

Can anyone help, thanks?

:)

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

http://windows.microsoft.com/en-us/windows-10/cortana-search

Hope this information helps, let us know the status of the issue

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Cortana's bug

Hi,

Thank you for writing to Microsoft Community Forums.

Cortana might have been hidden, you can enable Cortana by following the below mentioned steps:

1. Right click on the taskbar and click on Cortana.
   
2. Select the option Show search box or Show Cortana icon.
   

However, you can follow the troubleshooting steps from
Troubleshoot problems with the Start menu or Cortana.

NOTE: The last step in the article mentioned is to Reset the PC. Resetting the PC will remove the data and programs/applications installed on the computer. We suggest you to take a data backup if you want to reset the PC.

If the above steps didn’t help you fix the problem, reply to the following questions:

• Since when are you facing this issue?
  
• Have you made any changes to the computer recently?
  

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Nikhar Khare

Microsoft Community – Moderator