Windows 10: I can't run forza motorsport 6 because my DirectX version is not high enough but it is.

Discus and support I can't run forza motorsport 6 because my DirectX version is not high enough but it is. in Windows 10 Gaming to solve the problem; I am trying to run Forza Motorsport 6: Apex but it wont let me because I need DirectX version 12. BUT I DO! [ATTACH]' [IMG] Here's the frustrating... Discussion in 'Windows 10 Gaming' started by Db-CAAD, Aug 27, 2018.

  1. Db-CAAD Win User

    I can't run forza motorsport 6 because my DirectX version is not high enough but it is.


    I am trying to run Forza Motorsport 6: Apex but it wont let me because I need

    DirectX version 12. BUT I DO!

    I can't run forza motorsport 6 because my DirectX version is not high enough but it is. 76a24759-9ca1-446f-bf81-9bfbec7701e9?upload=true.png '

    I can't run forza motorsport 6 because my DirectX version is not high enough but it is. [​IMG]

    Here's the frustrating part!

    I can't run forza motorsport 6 because my DirectX version is not high enough but it is. 044cd6c5-edce-4375-8d6d-6e9596242870?upload=true.png

    :)
     
    Db-CAAD, Aug 27, 2018
    #1
  2. Mark Isi Win User

    Compatability Issue on Forza Motorsport 6 Apex Beta and Forza Motorsport Horizon 3

    Hi,

    Just to verify, can you give us the exact error message from the Windows Store when attempting to download the Forza Motorsport 6: Apex Beta? it would be better if you could provide a screenshot so we can take a closer look.

    Downloading both of the games, as far as DirectX is concerned, shouldn't be an issue here since you're running DirectX 12. One thing we noticed though is your graphics card memory - the minimum system requirements for both games is 2 GB, so this is something
    that we should also take a look at. That is why we would like to get what the error message completely says.

    Nevertheless, since you were able to download and play Forza Horizon 3, there shouldn't be an issue with the Motorsport 6: Apex. We'll definitely look further into this but in the meantime, try to clear the Windows Store cache and see if it helps. See the
    steps below:

    • Close Windows Store. (if running)
    • In the Start menu search box, type WSReset in the search results.
    • Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.
    • Restart your PC.
    Let us know how it goes.
     
    Mark Isi, Aug 27, 2018
    #2
  3. Compatability Issue on Forza Motorsport 6 Apex Beta and Forza Motorsport Horizon 3

    I recently bought the Forza motorsport horizon 3, I didn't have the required hardware at the time for the game, but I preordered the ultimate pack before the game came out so that I could get it. I also wanted to download the Forza Motorsport Apex Beta,
    but it said I didn't have the required hardware, so I stopped looking at that for a while as well. So after a bit of researching on the required windows version to run the game, I found out that my computer didn't have the Windows 10 anniversary update. I
    downloaded the update and ran it for the update. Once all that was done I was able to download the Forza motorsport horizon 3 game and it says that I can play it, even though the store says that I still don't have the required Direct X 11 version to run it,
    my computer says that I have Direct 10 version 12 installed on my DxDiag report. How come I can run the Forza Motorsport Horizon 3 on my computer, but not try out the Apex Beta game?? I list my computer specs below on what I have.

    My computer also says that my machine has all the latest updates installed. I also tried to install the previous Direct X version(s) from this link here, but my computer just said that there was a newer Direct X version already installed, and that it was
    unneeded.

    https://www.microsoft.com/en-us/dow...459594)(TnL5HPStwNw-dyl64IPnSm1rGts4sBknlg)()

    My computer specs for game:

    OS : WINDOWS 10 Pro 64-bit 14393

    DirectX : DirectX 12

    Memory : 8192 RAM

    Video Memory : 1 GB

    Processor : AMD Phenom(tm) II X4 830 Processor

    Graphics : AMD 6870 HD graphics card

    ****************************************************************************************************************

    And here's what the Forza Motorsport 6 Apex Beta requires, and it says that I cant download it.....

    OS : WINDOWS 1O version 14393.0 or higher required

    DirectX : DirectX Feature Level 11 required

    Memory : 8 GB

    Video Memory : 2 GB

    Processor : Intel Core i3-4170 @ 3.7 Ghz

    Graphics : NVIDIA GeForce GT 740/ Radeon R7 250X

    **************************************************************************************************************

    And now, what the Forza Motorsport Horizon 3 requires and I can download it.....

    OS : Windows 10 version 14393.102 or higher required

    DirectX : Direct X Feature Level 11

    Memory : 8 GB

    Video Memory : 2 GB

    Processor : i5 3570 3.4GHz

    Graphics : NVIDIA GTX 750 Ti / AMD R7 250X

    ****************************************************************************************************************

    And just to repeat it again, I do have the latest windows version on it, it says that I'm ok there with both, but they both say that I don't have the required video memory and the required DirectX version, but my computer says
    that my rig is at DirectX 12 on the DxDiag report.

    My computer is also at the latest updates it says.

    But how come I can download the Forza Horizon 3 game and not the Forza 6 Apex even though I don't have the required video memory and the required DirectX version?

    Plz help, any help is appreciated, TY
     
    Never_Lose_Hope, Aug 27, 2018
    #3
  4. I can't run forza motorsport 6 because my DirectX version is not high enough but it is.

    My GPU has DirectX 12 but won't run Forza Motorsport 6

    Hi Andres,

    As you are facing an issue with Forza Motorsport 6 and you have already tried with some troubleshooting steps with no avail, I suggest you to post your query on Xbox forum regarding this matter and check.

    Here is the link:
    http://support.xbox.com/en-US/browse/games?xr=shellnav


    Thank You.
     
    ThofikhAhamad, Aug 27, 2018
    #4
Thema:

I can't run forza motorsport 6 because my DirectX version is not high enough but it is.

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