Windows 10: I can't set windows hello fingerprint and face after installing update... Please help

Discus and support I can't set windows hello fingerprint and face after installing update... Please help in Windows Hello & Lockscreen to solve the problem; [ATTACH] recently updated my Laptop ASUS X407UA and everything was working fine. But after the update this happened... I'm lost... Discussion in 'Windows Hello & Lockscreen' started by Jez, Jan 4, 2021.

  1. JEZ
    Jez Win User

    I can't set windows hello fingerprint and face after installing update... Please help


    I can't set windows hello fingerprint and face after installing update... Please help 88585d36-57c4-4d8b-bfef-dc8ca258fb36?upload=true.png

    recently updated my Laptop ASUS X407UA and everything was working fine. But after the update this happened... I'm lost

    :)
     
    Jez, Jan 4, 2021
    #1
  2. L.ENI.
    L.ENI. Win User

    Windows Hello Face/Fingerprint

    The Windows Hello Face/Fingerprint feature was working on my HP Envy and now it is not working and it says that my laptop camera/fingerprint scanner is not compatible, when it was working less than 12 hours ago. When I look into how to reconnect or find
    Window Hello Fingerprint/Face biometrics the only help I get is to the Windows 10 sign-in options.
    I need to know how and were to find the Windows Hello Face/fingerprint biometrics management settings that is not in the sign-in options, but is how to re-download it or check it's compatibility status with my laptop.
     
    L.ENI., Jan 4, 2021
    #2
  3. MESSISMINE
    MessIsMine Win User
    Windows Hello Face - Searching For Face When Not Set Up

    Hello,

    I have Windows Hello set up for PIN and fingerprint. I do not have it set up for face yet everytime I open my laptop my camera and IR sensors turn on and begin searching for my face. It eventually says that I need a PIN to set up Windows Hello but I already have a PIN?? If anyone knows how to stop this happening everytime on the lock screen it would be helpful as it is quite annoying.


    I can't set windows hello fingerprint and face after installing update... Please help [​IMG]
     
    MessIsMine, Jan 4, 2021
    #3
  4. MILDREDMORALES2
    MildredMorales2 Win User

    I can't set windows hello fingerprint and face after installing update... Please help

    Windows Hello Fingerprint not working

    This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint.

    After taking all the steps you suggested on here it says i have the latest update.
     
    MildredMorales2, Jan 4, 2021
    #4
Thema:

I can't set windows hello fingerprint and face after installing update... Please help

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