Windows 10: I can't shut down or change battery settings.

Discus and support I can't shut down or change battery settings. in Windows 10 Performance & Maintenance to solve the problem; I got some data recovered on July 2 after the bad May update reset my PC in June. last Tuesday, I lost the ability to change my brightness. My battery... Discussion in 'Windows 10 Performance & Maintenance' started by goodcook03, Jul 13, 2020.

  1. I can't shut down or change battery settings.


    I got some data recovered on July 2 after the bad May update reset my PC in June. last Tuesday, I lost the ability to change my brightness. My battery usage bar also disappeared. I checked my settings and saw that there are no options for when my PC can go to sleep or shut down. My power button does not shut my laptop down anymore.

    What can I do to fix this?

    :)
     
    goodcook03, Jul 13, 2020
    #1

  2. Can't shut down since recent update

    Hi,

    This problem that you currently encountered may have something to do with your computer's power management. For us to isolate and address this problem, we suggest running the Power troubleshooter. Follow these steps:

    • Search for Troubleshooting in the Cortana search window.
    • Click View all in the left pane.
    • Look for Power, click it, and hit Next.
    • Follow the on-screen instructions.

    In case the issue persists after running the Power troubleshooter, please verify if pressing the power button is set to shut down your PC. Go to
    Control Panel > Power Options > Choose what the power buttons do. Make sure it is set to
    Shut down and then save the changes.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Jul 13, 2020
    #2
  3. Won't shut down or restart -- error X0X

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 13, 2020
    #3
  4. David Haz Win User

    I can't shut down or change battery settings.

    Computer Shuts Down

    Hi Austin,

    If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
    is at 50%, kindly respond to the questions below:

    • Is your computer new? Or, is it an old computer upgraded to Windows 10?
    • What is the make and model of your computer?
    • Have you checked if the driver for your battery is updated? If not, kindly do so.
    • What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

    We look forward to your response.
     
    David Haz, Jul 13, 2020
    #4
Thema:

I can't shut down or change battery settings.

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