Windows 10: I can't sign into my Microsoft account

Discus and support I can't sign into my Microsoft account in Windows 10 Software and Apps to solve the problem; My phone died recently, so I have to buy a new one, but I didn't transfer my data to a new phone, including the authenticator app. I tried to sign into... Discussion in 'Windows 10 Software and Apps' started by Tung Lam4, May 17, 2025.

  1. Tung Lam4 Win User

    I can't sign into my Microsoft account


    My phone died recently, so I have to buy a new one, but I didn't transfer my data to a new phone, including the authenticator app. I tried to sign into my account, but I forgot my password. When I remembered my password, it said my account was blocked because I tried to sign in with the wrong password so many times. I tried account recovery but still am not able to reset my password. Please help!.

    :)
     
    Tung Lam4, May 17, 2025
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, May 17, 2025
    #2
  3. Teokute Win User
    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. I can't sign into my Microsoft account :(

    Any suggestion?
     
    Teokute, May 17, 2025
    #3
  4. I can't sign into my Microsoft account

    sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, May 17, 2025
    #4
Thema:

I can't sign into my Microsoft account

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