Windows 10: I can't turn Mouse Keys off

Discus and support I can't turn Mouse Keys off in Windows 10 Support to solve the problem; The Mouse Keys function suddenly turned on for my Windows 10 and I can't turn it off. I've searched around on how to disable Mouse Keys, and I've done... Discussion in 'Windows 10 Support' started by JeffMovieGuy, Sep 10, 2019.

  1. I can't turn Mouse Keys off


    The Mouse Keys function suddenly turned on for my Windows 10 and I can't turn it off. I've searched around on how to disable Mouse Keys, and I've done both options that I've been told. The option is turned off in the Mouse section in Ease of Access. Yet Mouse Keys is still running.

    And in the Ease Access Center in the Control Panel, I also have Mouse Keys turned off, yet once again it's still running.

    Any idea how I can fix this? Thanks

    :)
     
    JeffMovieGuy, Sep 10, 2019
    #1

  2. Mouse Keys will not turn off

    Hi Casey,

    Thank you for a detailed description of your issue. Since you've already tried unchecking the option
    Use the numeric keypad to move the mouse and still getting the same result, I suggest that you also turn off the option
    Use mouse keys when NumLock is on. On the Change sign-in settings, select the
    Make the mouse easier to use > Select Set up Mouse Keys, then make sure to unchecked
    or turned off the following click Apply, then OK.

    • Turn on Mouse Keys - Use the numeric keyboard to move the mouse the screen.
    • Use Mouse Keys when NUM LOCK is Off.

    Once done, go back to the Change sign-in settings, then this time click the
    Make keyboard easier to use, then unchecked the
    Turn on Mouse Keys. Click Apply, then OK.

    Once done, close your Control Panel page and check if Mouse Keys still enables automatically.

    If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.

    Regards.
     
    Vanessa Yar, Sep 10, 2019
    #2
  3. Eric Ber Win User
    Num lock key turns off

    Hi Susan,

    The status of the Numlock key is the same as it was in when you shut down your computer properly. If it was on when you shut it down it will be on when you again turn the computer on. In the meantime, let's check out if the mouse keys are turned off and see
    if this address the problem. Follow the steps below:

    • Click the Start key, select Settings.
    • Click Ease of Access, then Mouse.
    • Toggle Off Mouse keys.

    If the issue persists, we suggest that you try the troubleshooting steps that was provided by
    Kiran Kishore on August 19, 2015 in this
    thread
    to enable Numlock in startup.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Sep 10, 2019
    #3
  4. I can't turn Mouse Keys off

    mouse is not working right


    unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

    Right-click the start menu and choose device manager
    Expand Universal Serial Bus Controllers at the very bottom
    Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
    You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

    If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

    Good Luck!!
     
    samsonbiatch, Sep 10, 2019
    #4
Thema:

I can't turn Mouse Keys off

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