Windows 10: I can't turn on optional diagnostic data in settings

Discus and support I can't turn on optional diagnostic data in settings in AntiVirus, Firewalls and System Security to solve the problem; when I go to settings>privacy>diagnostics and feedback and turn on optional diagnostic data it doesn't saves... Discussion in 'AntiVirus, Firewalls and System Security' started by WindowsExpert123, Jun 29, 2021.

  1. WINDOWSEXPERT123
    WindowsExpert123 Win User

    I can't turn on optional diagnostic data in settings


    when I go to settings>privacy>diagnostics and feedback and turn on optional diagnostic data it doesn't saves

    :)
     
    WindowsExpert123, Jun 29, 2021
    #1
  2. MOHAMMEDSHUAIB1986
    MohammedShuaib1986 Win User

    The "Open Diagnostic Data Viewer" is broken in Windows 10 (64) Version 2004

    Hi,

    I'm Mohammed Shuaib, a Windows expert here to help resolve your issue & I understand that the Diagnostic Data Viewer is getting closed immediately soon after it opens. I would suggest you follow the below to resolve the issue.

    Step 1:

    Click on Diagnostics & feedback on the left side, turn off View diagnostic data on the right side

    Step 2:

    Restart Computer

    Step 3:

    Click on Diagnostics & feedback on the left side, turn On View diagnostic data on the right side

    Step4:

    Now try opening the Diagnostic Data Viewer

    Regards

    Shuaib

    Windows Expert User
     
    MohammedShuaib1986, Jun 29, 2021
    #2
  3. MOHAMMEDSHUAIB1986
    MohammedShuaib1986 Win User
    The "Open Diagnostic Data Viewer" is broken in Windows 10 (64) Version 2004

    Hi Danilo,

    I'm sorry that the issue still persists and as a next step in resolving your issue, I suggest you follow the below instructions to uninstall the Diagnostic Data Viewer and install it again.

    To uninstall the Diagnostic Data Viewer:

    Step 1:

    Go to Search Box next to Windows icon & Type Apps & features

    Step 2:

    Click on Apps & features to open the settings page

    Step 3:

    On the right side of the page scroll down to see the Diagnostic Data Viewer

    Step 4:

    Select Diagnostic Data Viewer & click Uninstall

    Step 5:

    Restart the computer after uninstallation completes.

    Now to Install the Diagnostic Data Viewer:

    Step 1:

    Goto Search Box next to Windows Icon & Type Privacy Settings

    Step 2:

    Click to open Privacy Settings & then select Diagnostic & feedback

    Step 3:

    On the right side scroll down under diagnostic & feedback to see Diagnostic Data Viewer

    Step 4:

    Under Diagnostic Data Viewer click Diagnostic Data Viewer tab

    Step 5:

    The above step will open Microsoft Store which will prompt you to Install Diagnostic Data Viewer

    Step 6:

    Click Install

    Step 7:

    Restart Computer after installation completes

    Step 8:

    Go to Search Box next to Windows Icon & Type Diagnostic Data Viewer

    Step 9:

    Click on the Diagnostic Data Viewer app to open it.

    Regards

    Shuaib

    Windows Expert User
     
    MohammedShuaib1986, Jun 29, 2021
    #3
  4. SUICUNEFOX
    SuicuneFox Win User

    I can't turn on optional diagnostic data in settings

    Diagnostic Data Collection Options Cannot Be Changed

    I was attempting to change the diagnostic data collection from Optional to Required. Every time I selected the Required option and exited that settings page, when I re-entered the Diagnostic Data Collection Settings page, Optional would be selected rather
    than Required. What's going on?
     
    SuicuneFox, Jun 29, 2021
    #4
Thema:

I can't turn on optional diagnostic data in settings

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