Windows 10: I can't use a microphone without getting the audio (not mic / other sounds) to sound like crap

/u/Passw0rdSUCKS · Jan 21, 2021

Option 1: Turn off my mic and get great sound quality

Option 2: Turn on my mic and have bad sound quality

is there any software that can fix this?

submitted by /u/Passw0rdSUCKS
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:)

LeonardDD · Jan 21, 2021

Microphone detecting sound but mic isn't actually recording

I got an issue regarding the mic on my computer(windows 10) when I go to, sound->recording i do see the green bars if I talk however no sound is actually being recorded. I use a headset and the mic is called Realtek high defenition audio on sound->recording.

What i have tried so far:

1. go to device manager->audio inputs and outputs->microphone (1. look for updates 2. disable and enable 3. uninstall the microphone(Realtek high definition audio) then go to action on device manager and scan for hardware changes, mic does come back on device
manager but still doesn't work)

2. tried to plug the mic at the back of the computer instead of the front (don't know the technical terms)

3.maybe obvious but to clarify I also already went to sound->recording->microphone and tried to "set up" microphone, when I talk it simply doesnt detect me speaking (whilst the green bars in sound->recording microphone do go up.

4. confirmed my mic isn't muted via sound->recording->mic->properties->levels

5. went to sound->recording and show disabled/disconnected devices only "Line In" pop up and "stereomix", no other mic option

6. I have already tried different settings via sound->recording->mic->enhacement also tried all different advanced options.

7.checked to see if any windows updates came out that might have caused the change, and that also isn't the case as my mic worked fine after the most recent update but only recently stopped with working

At this point i don't know what else i can do so any suggestions are welcome if you need more details regarding my computer, just ask as I am not fully aware what information i have to give.

bmc · Jan 21, 2021

Via HD Audio - Sound and Mic not working

I e-mailed ASUS tech support asking for help and this is part of their reply:
For this issue, please firstly ensure that the speaker has been as the default device under the sound option in the Control Panel, then switch to the Enhance option, uncheck all the options here and try again.
If right click the audio controller in the device and choose to unistall it, then reboot the OS and check if the system would auto reload the audio driver for the system.
Then please ensure that the Windows update has been enabled, and the available updates have been installed.
If still, I suggest you to use the compatibility mode install the Windows 8 audio driver in your OS for a test.

Via Audio Driver
Version V6.0.10.1200

http://support.asus.com.cn/Download....ER60110200.zip
I had already attempted their first couple of suggestions but they didn't work. I tried again but they still didn't work.

Then I downloaded and installed their new drivers. It didn't work the on first two attempts. My third attempt finally worked. I did it in a little different order. Here are my steps:

Go the Device Manager

Expand "Audio inputs and outputs"

Right click each entry and click "Uninstall". If it asks if you want the drivers deleted, click "yes"

Right click "Sound video and game controllers"

Right click "VIA HD Audio" and click uninstall. If it asks if you want the drivers deleted, click "yes"

Download the drivers from the ASUS reply (above).

Unpack them, right click the "setup.exe" file, click "properties", click the "Compatibility" tab, tick "Run this program in compatibility mode" and choose "Windows 8". Click "Apply"

Right click "Setup.exe" and click "Run as administrator".

Let the drivers install and reboot.

Now set up your microphone.

The drivers installed are interesting:

With the standard Win 10 installation, in the "Device Manager/Audio inputs and outputs", there were entries for Microphone and Headset. With the newly installed drivers, there was only an entry for microphone. In both cases the driver was Microsoft version 10.0.10240 dated 2015/07/09. Edit: If anyone is still experiencing this problem, it would be interesting to see what would happen if the only thing you did was to delete "headset" from the device manager.

With the standard Win 10 installation, the "Device Manager/Sound video and game controllers/VIA HD Audio" driver was VIA 6.0.11.800. The newly installed driver is "VIA 6.0.11.200 dated 2013/11/01"(installed in Win 8 compatibility mode)

Thankfully (and frustratingly) both the mic and speakers are now working.

Hopefully others that are having this problem will find this helpful.
Good Luck!
Click to expand...

I went around and around with this problem too (ASUS S500CA microphone would not work after Win10 upgrade). After much frustration the fix ended up being very simple. From device manager, under: sound, video and game controllers select VIA HD or VIA HD(Win10) driver, select update driver, choose "browse computer," then "let me pick from list," then select the generic High Definition Audio driver (not any of the VIA HD choices) install, restart, fixed.

Interestingly, an update changed my driver back to VA HD(win10) today, microphone stopped working again. I quickly fixed by changing it back to generic driver.

Az Har · Jan 21, 2021

Headphone, earphone and microphone are not in Sound Control Panel.

Windows 10 64 bit

Stereo mix and line & mic at front or rear panel don't work too.

I somehow managed to get my headphone to play the same thing as my speaker at the same time but that's as far as i got.

Windows 10: I can't use a microphone without getting the audio (not mic / other sounds) to sound like crap

I can't use a microphone without getting the audio (not mic / other sounds) to sound like crap

I can't use a microphone without getting the audio (not mic / other sounds) to sound like crap

I can't use a microphone without getting the audio (not mic / other sounds) to sound like crap

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