Windows 10: I can't use extended resolution by two monitor after last window update

Discus and support I can't use extended resolution by two monitor after last window update in Windows 10 BSOD Crashes and Debugging to solve the problem; After last window update, i have problem I use two monitor by DP cable to GPU. i was use two monitor but after last window update i can't use both... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HanLee7, Feb 13, 2020.

  1. HanLee7 Win User

    I can't use extended resolution by two monitor after last window update


    After last window update, i have problem


    I use two monitor by DP cable to GPU.

    i was use two monitor but after last window update i can't use both monitor.

    i try disconnect one of monitor and then reboot window i can see my monitor


    but, after reconnect sub-monitor i can't see both monitor

    so, after last window update forced i use only one monitor


    i try change version or restore system return to the before late update

    i can use both monitor extended resolution

    according to update log, KB4537759 and KB4532693


    help me

    :)
     
    HanLee7, Feb 13, 2020
    #1
  2. L33_01 Win User

    Unable to extend monitor display

    Hi Jay Jap,

    thanks again for your reply.

    I checked the screen resolution settings through windows and then through the Nvidia graphics cards.

    Windows detected both monitors but Nvidia settings didn't.

    I downloaded and installed the Nvidia drivers again and it's working fine. Simple solution, not sure why I had to install the drivers again? But thanks for your help, your suggestion to check if the monitors were being detected prompted me that it had to
    be a graphics card issue.
     
    L33_01, Feb 13, 2020
    #2
  3. Windows 10 Dual Monitors Extended

    Hi Julia,



    Thank you for posting in Microsoft Community.

    I regret for the inconvenience caused. I appreciate that you have tried a few troubleshooting steps. Let me help you resolve the issue.



    I suggest you to check with the article created by Karthick Vengaloor
    and see if it helps.

    Windows 8.1 Extend dual monitor and resolution issue after update



    And for a work around please go through the below article for further information.

    Click on,
    http://windows.microsoft.com/en-IN/windows-8/how-connect-multiple-monitors




    I hope the information helps. If not, reply back with the details and updated status. We will be happy to assist you accordingly.
     
    Aswin_Anand, Feb 13, 2020
    #3
  4. Jay Jap Win User

    I can't use extended resolution by two monitor after last window update

    Unable to extend monitor display

    Thank you for the information L L33_01. I would like to know more information so that we can pinpoint the cause of the problem:

    • May I know what kind of connection are you using(HDMI, VGA, etc.)?
    • If you go to the Screen resolution settings, does it detect two monitors?
    • Also, since the other screen is blank, does it have an error message?

    If the connection worked before you perform you reinstall Windows 7, then let us try to clear the multiple monitor configuration of your monitors, and then extend your display by changing your display settings. Here's how:

    1. Press Win + R to open a run box.
    2. In the Run box, type regedit, and then click
      OK.
    3. Locate the following registry subkey:
    4. Depending on your machine, it is either: HKEY_CURRENT_USER\Software\Microsoft\MobilePC\TMM or
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TMM
    5. Right-click the subkey, then, click Delete.
    6. When you are prompted to confirm the delete operation, click Yes.
    7. Exit the Registry Editor and reboot your machine.

    Once you are back in, try to perform these steps to extend your display:

    1. Open Screen Resolution by clicking the Start button ,
      Control Panel
      , and then, under Appearance and Personalization, click
      Adjust screen resolution.
    2. Click the drop-down list next to Multiple displays, click Extend these displays, and then click
      OK.

    Note: The manual troubleshooting steps above tells you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
    back up the registry before you modify it. Then, you can restore the registry if a problem occurs.


    For more information about how to back up and restore the registry, you can refer to this
    article.

    Keep us updated.
     
    Jay Jap, Feb 13, 2020
    #4
Thema:

I can't use extended resolution by two monitor after last window update

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