Windows 10: I can't use google chrome because of Microsoft family features

Discus and support I can't use google chrome because of Microsoft family features in User Accounts and Family Safety to solve the problem; Hi. I am a kid but really need google Chrome for school. My parents and I have done every thing we have changed my age allowed google chrome we have... Discussion in 'User Accounts and Family Safety' started by flynndahl, Aug 13, 2020.

  1. flynndahl Win User

    I can't use google chrome because of Microsoft family features


    Hi. I am a kid but really need google Chrome for school. My parents and I have done every thing we have changed my age allowed google chrome we have restated my laptop multiple times we have removed me from the family group and all that stuff. This all happened when I updated to the new version of windows 10. Please help.

    :)
     
    flynndahl, Aug 13, 2020
    #1
  2. Argel Obm Win User

    Family Features blocking google chrome

    Hi Taylor,

    It is possible that there is an issue with the Family settings. This can be the reason why you're unable to use Google Chrome. We recommend that you check you family settings by accessing account.microsoft.com/family
    to see Google Chrome is added to restricted applications.

    If you're already an adult in your family settings, we suggest removing your account from your family settings and see if you will be able to access Google Chrome. We also suggest creating a new Microsoft account, and then add that account to your family
    as an adult. These steps will allow us to verify if there is an issue with your family settings or if there is an issue with your original Microsoft account.

    We'll be waiting for the outcome.
     
    Argel Obm, Aug 13, 2020
    #2
  3. Microsoft Family features won't let me use Google Chrome.

    Hi Bradley,

    Setting up Microsoft Family features on will help your kids safe online. If you're unable to access Chrome, we suggest that you perform these steps:

    • Change your Microsoft account to a Local User account in Windows 10. Please refer to Greg Carmack - Windows MVP's post on this

      link
      for the steps on how to.
    • After that, connect your account again as a Microsoft Account login. Check this

      Wiki Article
      created by Andre Da costa for the steps.

    Do let us know should you need further assistance.
     
    Rachelle Gra, Aug 13, 2020
    #3
  4. Ma. Lau Win User

    I can't use google chrome because of Microsoft family features

    Family Features and Chrome

    Hello,

    For better assistance, we would like to know more information about your concern.

    • Does the issue also occur when you use other browser?
    • What is the exact message that you get when you try to access Google Chrome?
    Make sure that the Adult account or Parent account already turn off Family features to stop using
    the family features.

    We'll be waiting for your update.
     
    Ma. Lau, Aug 13, 2020
    #4
Thema:

I can't use google chrome because of Microsoft family features

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