Windows 10: I changed my HP Elitebook's motherboard. Now when it boots, it asks for BitLocker Recovery...

Hi,I have an HP Elitebook. I was running Windows 11 on it. Its motherboard failed so I got it changed. Now when I turn it on, it's asking for BitLocker recovery key. I didn't enable BitLocker, so why is it asking for it? How can I fix this issue? I go to my profile, and click on My Microsoft Account -> Devices, and see my laptop there. I then click View Details -> Manage Recovery Keys, it says: "You don't have any BitLocker recovery keys uploaded to your Microsoft account." It's true, as I didn't. This laptop is not of my company or any school either, so there is no other admin or

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Bitlocker + Motherboard change

Due to a motherboard change, Windows 10 is booting into Bitlocker. But we never set a password nor a recovery key. How can this be disabled and boot normally?

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!

 

Asking for Bitlocker recovery key on login

So I was playing with BIOS settings for reformatting my laptop and reinstalling Windows using bootable USB drive. I didn't succeed and I probably did something stupid. Now I'm not able to login into my laptop. It's asking me for bitlocker recovery key on both disabled and enabled settings of secure boot.

On "Enabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot policy has unexpectedly changed."




On "Disabled" setting, it says "Bitlocker needs your recovery key to unlock your drive because Secure Boot has been disabled. Either Secure Boot must be re-enabled, or Bitlocker must be suspended for Windows to start normally."




I don't have a recovery key. I don't remember setting one. I even searched for it in my Microsoft account. My device (ASUS X205TA) is listed but the recovery key is not.

Note that I don't have any useful data in the laptop, so I'd be fine with reinstalling windows even if I loose all the data. I just want to be able to use my laptop again.