Windows 10: I click upgrade, but nothing happens?

I am running 8.1 pro 64 bit. I click the icon at the bottom, it says "this pc is compatible" and I click upgrade. I click continue and it checks for updates. None are found. No updates are hidden. I have read and seem to have all necessary updated already installed. Why would this be happening and how do I correct it to download 10? I feel like I "hid" the update a while back, but when I look at view hidden updates it isn't there, nothing is.

:)

 

I click on Email and accounts, but again, nothing happens, all I get is a blank screen

Original title :sue

I am on windows 10 and have been since the beginning of September. I upgraded from windows 7. Last Friday ( 20th November ) I did a windows 10 system update. Prior to this update I was able to go onto my Microsoft Account and sign in to Windows Store, I
was able to use Cortana, but when I try to use it to get started, it says I need to sign in to my Microsoft Account, I click on the sign in button next to the box that says "No thanks", but nothing happens, when I want to go on my account from the start menu
and go on settings, I click on Email and accounts, but again, nothing happens, all I get is a blank screen and it is the same when I try to update my information or verify my details. It says I need a security code which I get sent, but when I type it in,
it says wrong code. Aaaaaargh!!!!!!! I can sign into windows from when it starts up but as to anything else I am stumped. Can some one with some knowledge please help me as I can't even go onto Microsoft Solitaire Collection, it keeps showing me as a guest
with a red cross on it. When I click on guest, guess what?, it says sign in to Microsoft Account. When I upgraded from windows7 to windows 10 everything was great, no problems, but when I did the update I lost my account somehow. I know I set one up as it
is the same one I used for windows 7. I even did an account recovery, changed my password but to no avail.

 

I click on Email and accounts, but again, nothing happens, all I get is a blank screen

Hi ,

Thank you for posting your query in the Microsoft Community Forums.

The Microsoft Account Troubleshooter scans a Windows 10 system for issues and repairs problems that are found in relation to your Microsoft Account.

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

If issue persists switch to local account and switch back to Microsoft account,

• In the search box on the taskbar, type settings and select
  Settings.
• Select Accounts > Other
  user accounts.
• Under Manage other accounts, select
  Add an account.
• At the bottom of the page, select Sign in without a Microsoft account.
• Select Local account.
• Enter a name for the new account. If you want this person to sign in with a password, enter and verify the password, add a password hint, and then select
  Next.
• Select Finish.

To switch back to Microsoft Account please follow the below link,

Create your Microsoft Account Today

Reply us if you have further queries. We will be happy to assist you.

 

"Upgrade this PC now" option of media creation tool:
Windows 10