Windows 10: I deleted all bluetooth applications and drivers from my device Manger and troubleshooting...

I got a refurbished computer that has windows 11 pro. I couldnt find the Bluetooth on it. I read articles on how to fix it and they all said to delete bluetooth from device manager and windows would reinstall it. So I deleted everything bluetooth in device manager, restarted computer and nothing reinstalled. I run troubleshoot bluetooth and now it asks me if I see a windows restart on my screen. I say no and then it says unable to detect a bluetooth radio on my device. I reinstated the Bluetooth drivers and they are updated. Can someone please help me? I'm about yo start a new work from home

:)

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Bluetooth Troubleshooter says "device does not have bluetooth", when bluetooth is native on my device

Hi, I have a Dell Inspiron 17-7779 and was having an issue while running a program that utiliized Bluetooth 4.0, where the Bluetooth would be working find, and then the program said Bluetooth was turned off, and when I went to go turn it back on, the option
to turn it on does not exist.

I followed lots of troubleshooting and completed the following steps:

• Restarted my computer (several times)
• Ran "services.msc" and restarted "Bluetooth Support Service"
• Windows said drivers were out of date

Eventually, I came across a Microsoft post that suggested uninstalling the device, which I did. I restarted my computer, and ran Windows Update, and no drivers were installed. In Device Manager again, the Bluetooth device was gone, even when checking "Show
hidden devices" under "View".





I ran Bluetooth Troubleshooter, which then told me that "Device does not have Bluetooth. Bluetooth is not available on this device". I restarted the computer and repeated previous steps several times with no success. I have tried 2 different driver programs
that both do not detect nor fix the issue. I have gone to both the Dell and Intel websites and tried to install the latest driver. The driver that was downloaded that I installed was the "Intel(R) Dual Band Wireless-AC 3165". Restarted computer. Restarted
Bluetooth Support Service. Still, my computer fails to recognize that it even has Bluetooth.

Does this leave me to do a system reset?

Help/suggestions are greatly appreciated.