Windows 10: I don't get "Reset Password" option at login

I don't get a "Reset Password" option when I try to login.

(I have Password USB)

:)

 

How to reset Windwos 8 Password?

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Password reset option

Hi David,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to enable the built-in Administrator account by following the steps below:

• 
  Press Windows key + X and select Command Prompt (Admin).
  
• 
  Type the below command line and press Enter.
  

net user administrator /active: yes

After the command line is complete, restart the system and login to the built-in Administrator account and do the necessary changes to your account. Again, restart your computer and login t your account and disable the built-in Administrator account
by following the steps below:

• 
  Press Windows key + X and select Command Prompt (Admin).
  
• 
  Type the below command line and press Enter.
  

net user administrator /active: no

Check if it helps.



Please reply with the updated status of the issue. We will be happy to assist you accordingly.

 

Password reset problem

Hi Annor,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

I suggest you to perform Safe Mode with Networking and check if you’re able to login using your Microsoft account.

Method 1: Safe mode.

Please follow below steps:

• • 
    Click on power button at left bottom corner, press and hold
    Shift key and click on Restart.
    
  • 
    Click on Troubleshoot.
    
  • 
    Click on Advanced options.
    
  • 
    Click on Startup Settings.
    
  • 
    Click on Restart.
    
  • 
    Login to Microsoft Account and create a new administrator account.
    

If you’re not able to login using Microsoft account then refer to below steps and check if it helps.

Method 2:
Activate Inbuilt Administrator Account.

Follow the below steps:

• • 
    Click on power button at left bottom corner, press and hold
    Shift key and click on Restart.
    
  • 
    Click on Troubleshoot.
    
  • 
    Click on Advanced options.
    
  • 
    Click on Command Prompt and enter following command.
    
    net user Administrator /active:yes
    

Now reboot your system and login to inbuilt admin account and try to reset password for other account. Once you reset password login to other account and to deactivate inbuilt admin account enter following command in elevated command prompt.

net user Administrator /active:no

You can also refer to the below Microsoft help article and check if it helps.

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.