Windows 10: I downloaded a game, I thought it completed, it took up space and I can't find it

Discus and support I downloaded a game, I thought it completed, it took up space and I can't find it in Windows 10 Software and Apps to solve the problem; So I've been trying to download Forza Motorsport 7 for a good 15+ hours now.. and it has 98 GB. Earlier this morning I pulled up the Microsoft store... Discussion in 'Windows 10 Software and Apps' started by DYLANPWNZ03, Dec 23, 2018.

  1. I downloaded a game, I thought it completed, it took up space and I can't find it


    So I've been trying to download Forza Motorsport 7 for a good 15+ hours now.. and it has 98 GB. Earlier this morning I pulled up the Microsoft store app to check on my downloads and it had less than 30 MB left. After about 2 mins, I come back and check the downloads page. It's no longer there, so I assume it's done. That's when my problem began and I couldn't find my game and it has taken up storage space.


    I tried every method in the book in trying to find it but I've had no luck at all.


    However, now something strange has happened. It's now saying 4.36mb/56mb. What is this for? I have no clue. I'll then go to the game page, and it'll say download complete. Okay, but there is no indication on letting me know if I can play or not.


    I know this post may seem very confusing. I have honestly no idea what to do now.

    :)
     
    DYLANPWNZ03, Dec 23, 2018
    #1
  2. 3Colors Win User

    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond I downloaded a game, I thought it completed, it took up space and I can't find it :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Dec 23, 2018
    #2
  3. Downloading games

    Hi,



    Install game in Compatibility mode

    I would suggest you to install the game I compatibility mode and check: Follow these steps:




    • Download the driver from the manufacturer’s website.

    • Right-click on the driver setup file and click on
      ‘properties’.

    • Click on the ‘compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists


    Hope it helps. Do contact us for further queries. We will be happy to assist.



    Thank you.
     
    Jenith_James, Dec 23, 2018
    #3
  4. Anne Ros Win User

    I downloaded a game, I thought it completed, it took up space and I can't find it

    Windows Store Error when downloading - Code: 0x803FB107

    Hi,

    Error code 0x803FB107 may occur for the following reasons:

    • Network interruption while downloading the game.
    • Not enough space on the device for the game.
    • The device doesn't meet game requirements.

    As you've done some troubleshooting steps, we suggest trying to follow the steps provided by Catherine Cus in this
    thread and see if it will work for you.

    Don't hesitate to get back to us if you need further assistance.
     
    Anne Ros, Dec 23, 2018
    #4
Thema:

I downloaded a game, I thought it completed, it took up space and I can't find it

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