Windows 10: I factory reset my computer and now it says ... Is not supported ???

Discus and support I factory reset my computer and now it says ... Is not supported ??? in Windows 10 Software and Apps to solve the problem; I reset my windows 11 computer and now it says os not supported, why is that ?... Discussion in 'Windows 10 Software and Apps' started by harmon christian, May 7, 2023.

  1. I factory reset my computer and now it says ... Is not supported ???


    I reset my windows 11 computer and now it says os not supported, why is that ?

    :)
     
    harmon christian, May 7, 2023
    #1
  2. AndreePin Win User

    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, May 7, 2023
    #2
  3. Looping after factory reset

    There is not much to do than again factory reset your computer.

    Dell SupportAssist OS Recovery starts automatically if Windows will not startup. The recovery environment allows you to diagnose hardware issues, repair issues, back up files, and restore factory settings. You can start the recovery environment at any time.
    Verify the list of systems on which Dell SupportAssist OS Recovery is supported.

    You should able to factory reset with Windows 10 Installation DVD. You can create Windows 10 installation DVD/USB with Windows 10 Media Creation Tool.
     
    FreeBooter, May 7, 2023
    #3
  4. Sher Amo Win User

    I factory reset my computer and now it says ... Is not supported ???

    Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

    Hi,

    A device like your keyboard and mouse is not detected during factory reset.
    To help us determine the appropriate troubleshooting steps
    that can resolve your concern, we would like to ask the following questions:

    • Are you performing a factory reset on a laptop or a desktop?
    • Is this the first time you perform a factory reset on your device?
    • What troubleshooting steps have you done so far to resolve your concern?

    In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

    We look forward to your response.
     
    Sher Amo, May 7, 2023
    #4
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I factory reset my computer and now it says ... Is not supported ???

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