Windows 10: I followed advice on how to Reset Computer without recovery key or microsoft ID and lost my...

Discus and support I followed advice on how to Reset Computer without recovery key or microsoft ID and lost my... in Windows 10 Gaming to solve the problem; I found an old work laptop. I don't have the password anymore so I tried resetting it by installing Windows 11 but it said it needed a BitLocker... Discussion in 'Windows 10 Gaming' started by RachRob, May 23, 2023.

  1. RachRob Win User

    I followed advice on how to Reset Computer without recovery key or microsoft ID and lost my...


    I found an old work laptop. I don't have the password anymore so I tried resetting it by installing Windows 11 but it said it needed a BitLocker Recovery Key which I don't have. I googled and followed the advice in the link below to reformat my BitLocker partition and my BitLocker partition disappeared. I used DiskPart> Clean. Is there a way to get it back? The computer is more or less dead at this point, it thinks it has around 500 MB of space vs. 500 GB of space.https://answers.microsoft.com/en-us/windows/forum/all/reset-computer-without-recovery-key-or-microsoft/1333f95f-0872-4ffe-bdca-4

    :)
     
    RachRob, May 23, 2023
    #1

  2. bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, May 23, 2023
    #2
  3. Can anyone give me the reset recovery key for windows 10

    Hello,

    Thank you for contacting Microsoft Community.

    A quick question before we proceed:

    Are you referring to the Recovery key for BitLocker or the key that needed for resetting Windows Phone?



    If you are referring to the Reset Key that is needed for Windows Recovery, then I suggest you to follow the steps below and check if it helps:

    • Go to account.microsoft.com/devices.
    • Next to the phone you no longer own, click I don't own this phone anymore.
    • Select “I’m ready to remove my phone “check box, note the
      recovery key, and then click Remove. The recovery key will display on the page and will also be emailed to you.
    • When you're certain that you have your recovery key saved, select “I’ve kept a copy of the recovery key “ check box, and then click Okay.
    • Forward the recovery key email to your phone recipient.
    Your phone is no longer listed on account.microsoft.com/devices, and you can remove Reset Protection during phone setup using recovery key option.



    If you are referring to reset key for BitLocker, then I suggest you to refer to the following Microsoft article.

    Where to look for your BitLocker recovery key - Microsoft Support

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Anju Thekkethil, May 23, 2023
    #3
  4. I followed advice on how to Reset Computer without recovery key or microsoft ID and lost my...

    BitLocket recovery key ID unknown, how to find the recovery key ?

    Hi victor,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    I’m sorry to hear that your PC is locked by BitLocker. I can try to help you find the correct recovery key, but please note that if you can’t find it, you may need to reset your device and lose all your files. Microsoft support is unable to provide or recreate a lost BitLocker recovery key.

    There are several possible reasons that could cause this situation:

    You chose different encryption options (such as full disk encryption or encrypt only used space) when enabling BitLocker and changed them later. This would generate new recovery IDs and keys while keeping the old ones.

    You changed hardware, firmware or software configurations (such as BIOS settings, drive order, operating system updates etc.) after enabling BitLocker which caused Windows to detect a possible unauthorized attempt to access data and ask for the recovery key.

    To resolve this issue, I suggest you try the following steps:

    Check if you have other Microsoft accounts that you may have used to set up your PC. If you have used multiple Microsoft accounts in the past, it's possible that the recovery key is associated with a different account.

    Check all possible places where you stored the recovery key and make sure you use the one that matches correctly with the ID shown on your screen.

    Finding your BitLocker recovery key in Windows - Microsoft Support

    If all of this fail and there is no other way to find the correct recovery key that matches with ID shown on your screen then I regretfully inform you that only remaining viable but also worst-case scenario option is resetting device which will erase all data, but it will allow you to regain access to your computer.

    If there is anything not clear, please do not hesitate to let me know.



    Your Sincerely

    | Microsoft Community Support Specialist
     
    Hahn - MSFT, May 23, 2023
    #4
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