Windows 10: I get the BCoD occasionally when i shutdown my pc could you hellp me identify the problem?

this is the link to my minidump folder if you need: https://1drv.ms/f/c/1a16365fc8aa7bb2/EhXLhYWK3f1PlrqLmzTGAdoBRj8oS-6BIKwzfo706zffig?e=LRfczathanks.

:)

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

My pc takes for ever to shut down when i restart

Suggest cleaning up your startup list .There may be many services / Apps you can remove on startup which is not needed on boot or during shutdown.
Before you shutdown the Pc check what is running in Task Manager as a program or service in not killing the process on shutdown

Would suggest cleaning up running apps and services -Autoruns, StartupMonitor,HighjackThis,
Malware Scan - Malwarebytes,ADWcleaner, Combofix

 

Occasionally "Microsoft print to pdf" creates empty files

Have already done all of the steps suggested in that link.
The problem only happens occasionally; maybe two or three times a day.
Happening on several PC's, the only way to catch it before it goes to customers is the size of the file created.
If it is 0 or 1kb, it's a blank document.
Microsoft Print to pdf was working fine until about two weeks ago.
Thank You