Windows 10: i got a machine check exception

Discus and support i got a machine check exception in Windows 10 BSOD Crashes and Debugging to solve the problem; would this be a memory or cpu issue? ********************************************************************************... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by YanZhang_390, Apr 1, 2021.

  1. YANZHANG_390
    YanZhang_390 Win User

    i got a machine check exception


    would this be a memory or cpu issue?


    [COLOR=rgba30, 30, 30, 1]******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************MACHINE_CHECK_EXCEPTION 9cA fatal Machine Check Exception has occurred.KeBugCheckEx parameters; x86 Processors If the processor has ONLY MCE feature available For example Intel Pentium, the parameters are: 1 - Low 32 bits of P5_MC_TYPE MSR 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of P5_MC_ADDR MSR 4 - Low 32 bits of P5_MC_ADDR MSR If the processor also has MCA feature available For example Intel Pentium Pro, the parameters are: 1 - Bank number 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error 4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error IA64 Processors 1 - Bugcheck Type 1 - MCA_ASSERT 2 - MCA_GET_STATEINFO SAL returned an error for SAL_GET_STATEINFO while processing MCA. 3 - MCA_CLEAR_STATEINFO SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA. 4 - MCA_FATAL FW reported a fatal MCA. 5 - MCA_NONFATAL SAL reported a recoverable MCA and we don't support currently support recovery or SAL generated an MCA and then couldn't produce an error record. 0xB - INIT_ASSERT 0xC - INIT_GET_STATEINFO SAL returned an error for SAL_GET_STATEINFO while processing INIT event. 0xD - INIT_CLEAR_STATEINFO SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event. 0xE - INIT_FATAL Not used. 2 - Address of log 3 - Size of log 4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO AMD64 Processors If Param 1 is < 0x80000000 1 - Bank number 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error 4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error AMD64 Processors If Param 1 is > 0x80000000 1 - Failure Type VALUES: 0x80000001: Spurious MCE 2 - Address of MCA_EXCEPTION structure 0x80000002: Rendezvous failure 2 - Address of MCA_EXCEPTION structure END_VALUESArguments:Arg1: 0000000080000001Arg2: ffff8280c1d54b10Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2421 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 2501 Key : Analysis.Init.CPU.mSec Value: 593 Key : Analysis.Init.Elapsed.mSec Value: 25835 Key : Analysis.Memory.CommitPeak.Mb Value: 78 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1BUGCHECK_CODE: 9cBUGCHECK_P1: 80000001BUGCHECK_P2: ffff8280c1d54b10BUGCHECK_P3: 0BUGCHECK_P4: 0BLACKBOXBSD: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxbsd[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXNTFS: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxntfs[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXPNP: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxpnp[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXWINLOGON: 1PROCESS_NAME: chrome.exeBAD_STACK_POINTER: ffff8280c1d54ac8STACK_TEXT: ffff8280`c1d54ac8 fffff801`354b5629 : 00000000`0000009c 00000000`80000001 ffff8280`c1d54b10 00000000`00000000 : nt!KeBugCheckExffff8280`c1d54ad0 fffff801`354b5a84 : 00000000`00000008 ffff8280`c1d54e50 00000000`00000000 00000000`00000008 : nt!HalpMcaReportError+0x149ffff8280`c1d54c40 fffff801`354b4c9b : 00000000`00000000 00000000`80000001 ffff8280`c1d54ed0 000000ae`e9000000 : nt!HalpMceHandlerWithRendezvous+0x11cffff8280`c1d54c70 fffff801`354b74e5 : ffffb485`8f4dce90 5a8d4900`00002db8 8dd9f702`89416602 48d233c3`8b4cd478 : nt!HalpHandleMachineCheck+0x5fffff8280`c1d54ca0 fffff801`3550cc89 : d9708d44`00000057 c7ff48c6`460f4166 c9850389`66c20366 fb3b49de`8b480874 : nt!HalHandleMcheck+0x35ffff8280`c1d54cd0 fffff801`35404efa : 00b70f41`3e894466 01894166`09b70f41 08894166`02e98349 72c13b4d`02c08349 : nt!KiHandleMcheck+0x9ffff8280`c1d54d00 fffff801`35404bb7 : 00000000`00000000 fffff801`35404aec 00000000`00000002 00000000`00000000 : nt!KxMcheckAbort+0x7affff8280`c1d54e40 fffff801`35359071 : 00000000`00000000 ffffec86`4dc078d0 ffffec86`4dc072f0 00000000`00000000 : nt!KiMcheckAbort+0x277ffffec86`4dc072e0 fffff801`353356fe : ffffb485`a28af080 ffffec86`4dc07391 00000000`00000004 00000000`00000006 : nt!KeFlushProcessWriteBuffers+0xb5ffffec86`4dc07320 fffff801`35336a22 : ffffb485`00000000 ffffb485`a28af000 ffffb485`adf47006 ffffb485`a28af080 : nt!KeSetPriorityAndQuantumProcess+0x122ffffec86`4dc073f0 fffff801`356f3bfc : ffffffff`ffffff06 00000000`00000000 000000e0`00000000 ffffb485`00000000 : nt!PspSetProcessPriorityByClass+0x4affffec86`4dc07430 fffff801`356f3c97 : 00000000`00000100 ffffec86`4dc07a80 00000000`00000000 ffff9f04`2890ed80 : nt!PspSetProcessForegroundBackgroundRequest+0x7cffffec86`4dc07480 fffff801`3569a82d : 00000000`00000100 ffffec86`4dc07a80 00000000`00001a0c ffffb485`a28af080 : nt!PsSetProcessPriorityByClass+0x17ffffec86`4dc074b0 fffff801`354077b5 : ffffb485`a3edb0c0 ffffb485`b36955e0 00000000`00000000 00000000`00000000 : nt!NtSetInformationProcess+0x61dffffec86`4dc07a00 00007ffe`061ccf94 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25000000e0`a01ff078 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`061ccf94SYMBOL_NAME: nt!HalpMcaReportError+149MODULE_NAME: [/COLOR][COLOR=rgba0, 0, 255, 1]nt[/COLOR][COLOR=rgba30, 30, 30, 1]IMAGE_NAME: ntkrnlmp.exeSTACK_COMMAND: .thread ; .cxr ; kbBUCKET_ID_FUNC_OFFSET: 149FAILURE_BUCKET_ID: 0x9C_SPURIOUS_GenuineIntel_STACKPTR_ERROR_nt!HalpMcaReportErrorOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {16dc0b79-ffca-6bb9-61b6-e2cd4a0f3ed7}Followup: MachineOwner[/COLOR]

    :)
     
    YanZhang_390, Apr 1, 2021
    #1
  2. DAVID4354
    David4354 Win User

    Win10 BSOD Machine Check Exception

    Hey everyone, so recently I started getting a lot of Machine Check Exception bluescreens and Im not sure what the cause is. Is there a list of steps to figure out what is causing it?

    Thank you for your time.
     
    David4354, Apr 1, 2021
    #2
  3. ANNE ROS
    Anne Ros Win User
    BSOD MACHINE CHECK EXCEPTION

    Hi,

    Machine Check Exception Freeze and Blue Screen Error is a bug check that indicates that a fatal machine exception has occurred on your system. Try running the blue screen error troubleshooter and follow the instructions on this
    article.

    If the issue still persists, check the answer of SpiritX MS MVP, one of our community MVPs, and follow the steps he provided on this
    thread which were found helpful in resolving the issue.

    Should you need further assistance, feel free to post your query anytime.
     
    Anne Ros, Apr 1, 2021
    #3
  4. WUNGRAILENG VASHI
    Wungraileng Vashi Win User

    i got a machine check exception

    BSOD Machine Check Exception

    Hi Melvin,

    Thank you for posting your query in Microsoft Community.

    I'm sorry to hear that. I can imagine that must be frustrating. We will work toward fixing this situation for you.

    Thank you for mentioning the different steps you have tried to resolve the issue, we appreciate your effort.

    Just to clarify, the issue occurs only when you play this particular game, is that correct?

    I would suggest you to try the troubleshooting steps suggested in the link below and check if it helps.

    Troubleshoot blue screen errors

    Also, try installing the game in compatibility mode by following the steps below and check if it helps:

    1. Right-click on the setup file of the game and select
    ‘properties’.

    2. Click on the ‘compatibility’ tab and check the box
    ‘Run this program in compatibility mode for’ and select the appropriate operating system from the drop down menu and proceed with the installation.

    3. Once this is done, restart the computer and check if the issue persists.

    Let us know the result.
     
    Wungraileng Vashi, Apr 1, 2021
    #4
Thema:

i got a machine check exception

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