Windows 10: I Got Black Screen, The Windows Freeze, And After 10 - 15 Seconds The Laptop Auto Restart

First of all sorry for my bad english...


as u see the title i got black screen the windows freezes at the same time and after 10-15 seconds my laptop auto restarting


my computer can work normally for hours but some time i got this problem 100% RANDOMLY


this isnt happened x times in a row but randomly in my day. i open windows reliability monitor and i see these parameters


but i cant understand the problem


<WERReportMetadata>

<OSVersionInformation>

<WindowsNTVersion>10.0</WindowsNTVersion>

<Build>15063</Build>

<Product>(0x30): Windows 10 Pro</Product>

<Edition>Professional</Edition>

<BuildString>15063.1418.amd64fre.rs2_release.170317-1834</BuildString>

<Revision>1418</Revision>

<Flavor>Multiprocessor Free</Flavor>

<Architecture>X64</Architecture>

<LCID>1032</LCID>

</OSVersionInformation>

<ProblemSignatures>

<EventType>LiveKernelEvent</EventType>

<Parameter0>117</Parameter0>

<Parameter1>ffff9487a8fa94a0</Parameter1>

<Parameter2>fffff80ab0ce8efc</Parameter2>

<Parameter3>0</Parameter3>

<Parameter4>21f0</Parameter4>

<Parameter5>10_0_15063</Parameter5>

<Parameter6>0_0</Parameter6>

<Parameter7>256_1</Parameter7>

</ProblemSignatures>

<DynamicSignatures>

<Parameter1>10.0.15063.2.0.0.256.48</Parameter1>

<Parameter2>1032</Parameter2>

</DynamicSignatures>

<SystemInformation>

<MID>B16EB0EF-AE2E-404B-9430-ACEBA5C06726</MID>

<SystemManufacturer>Hewlett-Packard</SystemManufacturer>

<SystemProductName>HP ProBook 4520s</SystemProductName>

<BIOSVersion>68AZZ Ver. F.61</BIOSVersion>

<OSInstallDate>1496072628</OSInstallDate>

<OSInstallTime>2017-05-29T15:43:48Z</OSInstallTime>

<TimeZoneBias>-02:00</TimeZoneBias>

</SystemInformation>

<SecureBootState>

<UEFISecureBootEnabled>NotCapable</UEFISecureBootEnabled>

</SecureBootState>

<ReportInformation>

<Guid>b9b957bb-c90c-4d15-86a6-96440c243ae8</Guid>

<ReportSource>memory</ReportSource>

<CreationTime>2019-10-15T20:05:22Z</CreationTime>

</ReportInformation>

</WERReportMetadata>




And the other File log


<WERReportMetadata>

<OSVersionInformation>

<WindowsNTVersion>10.0</WindowsNTVersion>

<Build>15063</Build>

<Product>(0x30): Windows 10 Pro</Product>

<Edition>Professional</Edition>

<BuildString>15063.1418.amd64fre.rs2_release.170317-1834</BuildString>

<Revision>1418</Revision>

<Flavor>Multiprocessor Free</Flavor>

<Architecture>X64</Architecture>

<LCID>1032</LCID>

</OSVersionInformation>

<ProblemSignatures>

<EventType>BlueScreen</EventType>

<Parameter0>116</Parameter0>

<Parameter1>ffff9487aa51f010</Parameter1>

<Parameter2>fffff80ab0ce8efc</Parameter2>

<Parameter3>0</Parameter3>

<Parameter4>2</Parameter4>

<Parameter5>10_0_15063</Parameter5>

<Parameter6>0_0</Parameter6>

<Parameter7>256_1</Parameter7>

</ProblemSignatures>

<DynamicSignatures>

<Parameter1>10.0.15063.2.0.0.256.48</Parameter1>

<Parameter2>1032</Parameter2>

</DynamicSignatures>

<SystemInformation>

<MID>B16EB0EF-AE2E-404B-9430-ACEBA5C06726</MID>

<SystemManufacturer>Hewlett-Packard</SystemManufacturer>

<SystemProductName>HP ProBook 4520s</SystemProductName>

<BIOSVersion>68AZZ Ver. F.61</BIOSVersion>

<OSInstallDate>1496072628</OSInstallDate>

<OSInstallTime>2017-05-29T15:43:48Z</OSInstallTime>

<TimeZoneBias>-02:00</TimeZoneBias>

</SystemInformation>

<SecureBootState>

<UEFISecureBootEnabled>NotCapable</UEFISecureBootEnabled>

</SecureBootState>

<ReportInformation>

<Guid>70b8313b-195a-4f99-832e-9e09d085e30e</Guid>

<ReportSource>memory</ReportSource>

<CreationTime>2019-10-15T20:05:22Z</CreationTime>

</ReportInformation>

</WERReportMetadata>


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