Windows 10: I Got Disconnected From Live Chat, When I Try To Return I Get "Access Denied"

I was instructed by the tech to press ctrl+windows+Q, and all windows closed on me. Got an email with a code to re-enter the conversation, but when I try to enter MS support, I get "Access Denied"....any working links available?

:)

 

How to access Microsoft live chat?

Hello,

I've been trying to access the Microsoft Live Chat for assistance regarding my PC but it does not pop up as a list of available support options. It was working fine when I used it yesterday but now it disappeared as an option? Is there a specific time frame
or something in order to access the live chat?

 

i wane chat but it says access denied

hi i cant chat it says access denied.

 

LAPTOP is not accessible ..... Access is denied.

I am trying to share a folder on a LAPTOP. I have other a number of other systems that have folders Shared and they work fine, but with this one I get the error "LAPTOP is not accessible ..... Access is denied." when I try to access it from a different Win10 system. So I went thru the entire "How to Share Files and Folders Over a Network in Windows 10" tutorial step by step. File and Print Sharing is enabled, SMB1.0 client & server are running, and Everyone has Full Access to the Share. Still get the error. I have tried it with the Network Public and Private, with the same result. Any suggestions ? Microsoft Windows 10 Home Version 10.0.19042 Build 19042