I had a failed factory reset, now Windows won't boot up

Discus and support I had a failed factory reset, now Windows won't boot up in Windows 10 BSOD Crashes and Debugging to solve the problem; Please help. Recently my laptop was very slow. Today i decided to do a factory reset and when it was about 80% through, the reset failed. Now, when I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Raymond332, Jul 11, 2018 at 6:13 PM.

  1. Raymond332 Win User

    I had a failed factory reset, now Windows won't boot up


    Please help. Recently my laptop was very slow. Today i decided to do a factory reset and when it was about 80% through, the reset failed. Now, when I try and use my laptop , it only gets to the HP logo, then goes to a black screen with a flashing underscore symbol on the top left corner. I don't know what to do can someone help me.​


    :)
     
  2. IggSter Win User

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
  3. CynthiaFarlow Win User
    Windows 10 Factory Reset Failed

    Thank you for your response DaveM121

    No, nothing else is connected to my laptop at all. I attempted the factory reset through the command prompt because it would fail (several times) by using the steps you're suggesting. It began the process and I waited at least 4 hours for it to slowly reach
    a higher percentage (it got to more than 80%) and when I looked at the laptop again, there was a failure message.
     
    CynthiaFarlow, Jul 11, 2018 at 6:30 PM
    #3
  4. Slartybart Win User

    I had a failed factory reset, now Windows won't boot up

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
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I had a failed factory reset, now Windows won't boot up

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