Windows 10: I had to reload my computer and turned it off

So I download something that needed to restart the laptop and I forgot to close stuff in my laptop, idk if that was the problem but overnight it got stuck at 90%. I was looking at someone's else post and it said to shut off the laptop and then safe mode it and run said cmds. So I shut off my laptop and it went right back to reloading everything, then it actually worked and I'm on my sign-in screen. My question is-is that should I still do a safe mode check?Also on a side note I had my mouse blue and now it's the general white mouse

:)

 

RELOADING FILES

hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description provided, I understand that Belarc Advisor is notifying you of the updates that needs to be reloaded.

I would suggest you to check if the mentioned KB updates are properly installed from the Windows Update History. I would also suggest you to follow the below steps and see if it helps.

Step 1 Follow these steps to run the Windows inbuilt troubleshooter:

• Write Troubleshooting in the search box and hit enter.

• Click on Troubleshooting tab.
  

• Click on view all option on the upper left corner.
  

• Select the Windows Update option from the list.
  

• Click Next to run theTroubleshooter.

Step 2 Try to use the Windows Update troubleshooter and see if it helps.

Link Windows Update: FAQ

(Also applies to Windows 10)

For more assistance, I would suggest you to post the same query in TechNet Forums.

Link: https://social.technet.microsoft.com/Forums/en-US/home?forum=WinPreview2014General%2CWinPreview2015Phone&filter=alltypes&sort=lastpostdesc

Hope the above information was helpful.

Thank You.

 

Printer Reload

Hello,

You need to make sure that the printer is plugged into the power supply and turned on so it will connect to your device properly. To better assist you, kindly answer these questions:

• Are you getting an error upon reloading your printer?
• Have you made any recent hardware or software changes to your computer?
• Have you tried to install the latest driver?

 

WiFi refuses to turn on

Hello,

A quick question before we proceed:

Is your computer airplane mode is turn on?

I suggest you to go to the follow the below step and check if you’re able to toggle the Airplane mode:

• 
  Go to settings and click on Network & Internet.
  
• 
  Go to airplane mode and toggle.
  

I also suggest you to check if the function key for Wi-Fi works or not. Kindly
Refer to your computer manual to check which function key do so.

Reply with the necessary information to help you further.