Windows 10: I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but...

Discus and support I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but... in Windows 10 Customization to solve the problem; Please can someone help... Discussion in 'Windows 10 Customization' started by JackHayward69, May 28, 2020.

  1. I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but...


    Please can someone help

    :)
     
    JackHayward69, May 28, 2020
    #1
  2. fdgowin Win User

    Installed RAM 16GB (7.18 usable)

    I downloaded CPUZ. Here are the screen shots:
    Memory:

    I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but... [​IMG]


    New DIMM

    I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but... [​IMG]


    Original DIMM

    I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but... [​IMG]


    Thanks for the advice, hope this helps resolve this issue.
     
    fdgowin, May 28, 2020
    #2
  3. fdgowin Win User
    Installed RAM 16GB (7.18 usable)

    I didn't see a setting for the GPU in the BIOS, but I did reseat the DIMM, and now I notice this in the Task Manager:

    I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but... [​IMG]


    I see 8.8 GB Hardware Reserved. Any ideas?
     
    fdgowin, May 28, 2020
    #3
  4. sygnus21 Win User

    I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but...

    Installed RAM 16GB (7.18 usable)

    You have two different RAM modules, with different voltages. One says 1.35 volts, the other says 1.5 volts. You need to match to the original, which seems to be 1.35 volts. Not 1.5 volts. When installing RAM always try to match with the same vendor and module. And if possible, in pairs.

    Regardless, your issue appears to be mismatched RAM modules.

     
    sygnus21, May 28, 2020
    #4
Thema:

I have 16gb Ram installed but I only have 7.95 usable. But my bios sees the whole 16gb but...

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