Windows 10: I have a Canon MX410 Scanner. How do I initiate a scan using Windows 10?

Discus and support I have a Canon MX410 Scanner. How do I initiate a scan using Windows 10? in Windows 10 Software and Apps to solve the problem; I have a Canon MX410 Printer which is older. I can create scans using my Windows 7 computer but I cannot create scans using Windows 10. I have tried... Discussion in 'Windows 10 Software and Apps' started by CalvinEspy, Dec 16, 2018.

  1. I have a Canon MX410 Scanner. How do I initiate a scan using Windows 10?


    I have a Canon MX410 Printer which is older. I can create scans using my Windows 7 computer but I cannot create scans using Windows 10. I have tried going to Settings, clicking on Printers and Scanners but I can't open the printer driver to operate the scanner.

    :)
     
    CalvinEspy, Dec 16, 2018
    #1

  2. why will my Pixma MX410 scan alright but will not respond to print

    why will my Canon PIXMA MX410 respond to scan order but will not respond to a print order?
     
    anndensmore, Dec 17, 2018
    #2
  3. Canon MX410 won't print in Windows 10

    I tried using Canon's mx410 driver updates for win 10 and no dice. my printer still will not print. the only message it get is "printer error" What's going on??
     
    JoanZaniskey, Dec 17, 2018
    #3
  4. I have a Canon MX410 Scanner. How do I initiate a scan using Windows 10?

    Windows 10 - Canon Scanner unable to scan error- cannot communicate with scanner for these reasons: scanner is turned off (it is not), USB cable is disconnected (it is not)

    Original Title : Windows 10 - Canon Scanner

    Hi and Thanks for your reply.
    This is what I have done:
    • went to Microsoft store. All the drivers were checked and updated and are working fine
    • the ports were checked and found to work fine (the hp printer /USB connection works fine)
    • phoned canon to troubleshoot again. They could find no issues. They informed me the scanner is compatible with the windows 10 software, they have not had any other calls about this issue
    • removed and reinstalled canon software for windows 10 and the scanner (there download recognized I was using windows 10
    • checked to make sure all USB connections were secure
    • tried to scan and same error message comes up: cannot communicate with scanner for these reasons: scanner is turned off (it is not), USB cable is disconnected (it is not)
    • Went through your recommended procedures you suggested below. Got an "working properly" message... and still the scanner will not communicate with computer
    • ?????????????????????????????????????????????
    Any other ideas or... again...is anybody else experiencing this problem?
    Thanks for any help,
    Doug
     
    Doug Volker, Dec 17, 2018
    #4
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I have a Canon MX410 Scanner. How do I initiate a scan using Windows 10?

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