Windows 10: I have a new hp laptop and am trying to shut off s mode.

every time I try to turn s mode off it gives me a "try again something happened on our end"

:)

 

HP laptop sleep mode

What did you do with the Power Options and what exactly do you want ?

Do you want to put the computer to Sleep mode when you close the lid ?
If yes, go back to your Power Options > left side, click Choose what closing the lid does > right side, at When I close the lid, make sure you set it at Sleep > click Save changes when done.

My screenshot is from my laptop.




If however, you want to computer to Shut down, which I don't think what is you are asking anyway, you will then click the pointer and select Shut down.

 

Suggest new laptop/notebook

I haven't seen laptop from Xiaomi.. are they good? Which model?

I liked hp pavilion 360x series..suggest similar in other good brands..

I don't know why everyone hates hp so much? I have used 3 laptops from hp in last 10 yrs..latest is hp envy 17 3d , 4.5 yrs till now, first time encountered hardware problem now, that got fixed too with routine service...might need to replace fan later. But no major issue till now.. working like new even now

 

Laptop restarts when i try to shut down

What methods have you used to shut it down? The usual ways are to open Start, click the power icon and then choose Shut Down. Alternatively you can go onto the desktop and press Alt+F4 to open the shut down/restart dialog. Third,
type "shut down" into the Start search and click the "shut down" entry.

Also see
this forum post from 2015. Microsoft staff member answer below copied from linked:

I suggest you to follow the methods below and check if it helps.

Method 1:

Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then try to shut down.

Method 2:

I suggest you to run in-built Power troubleshooter and check. Follow the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting on the left pane, click on
  View All.
• Click on Power to run the troubleshooter.

Method 3:

If the above method doesn’t help, I suggest you to reset and restore all of the default Power Plans back to their default settings. Follow the steps:

• Press Windows Key + X.
• Select Command Prompt (Admin).
• At the command prompt, type powercfg -restoredefaultschemes, and then press
  ENTER.
• At the command prompt, type exit to exit the Command Prompt window.
• Restart the computer and check with the issue.

Method 4: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are

causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot:

http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot"
in the provided link to return your computer to Normal startup mode.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you

Ravindra R Kamath

Microsoft Community