Windows 10: I have a non store app that has suddenly stopped loading

I have a non store app which will not load and have used it for many years. The company sent me an updated version but it will not load either. It tries to initialise for 15 seconds then disappears.

:)

 

Windows 10 Store and Solitaire apps will not load

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to run Built in Troubleshooter, Reset Store and check if it helps.

Step 1:

Please follow the steps below to run Built in Troubleshooter:

• Type troubleshooting in the Search area on the taskbar.
  
• Click on View all on the left panel of the Troubleshooting Windows.
  
• Select Windows store Apps.
  
• Follow the on screen instruction.

Step 2: Reset the Windows Store.

Please follow the steps below to Reset Store.

• Press Windows key + R.
• Type wsreset.exe. Press Enter.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

windows 10 app store not loading

hi there, tried it again and still got the infinite load ring after a few more attempts I just gave up and shut down my pc, when I turned on my pc just now the ms store seems to be working, guess the powershell trick might have just needed a restart to finish
things off?

regardless thanks for the help for now at least the MS Store app is working again

P.S. As an aside, do you guys know what might be causing this bug? for future references so I can stop this from happening again in the future

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.